Office Assistant (B2B Furniture Company)

One of our clients, a B2B Furniture Company is looking for an Office Assistant who will be responsible for managing emails, handling customer enquiries, and providing pricing quotes to clients. This role requires proficiency in Excel and other Office programs, along with at least a couple of years of experience in a similar administrative role. The position is office-based and requires availability for 5 days per week., Email Management:

• Monitor and manage the company's email inbox, responding to enquiries and requests promptly and professionally.


• Organize and prioritize incoming emails, ensuring that urgent matters are addressed in a timely manner.


Customer Enquiry Handling:

• Respond to customer enquiries via email, telephone, or in-person, providing accurate and helpful information about our products, services, and pricing.


• Assist customers in selecting appropriate furniture solutions based on their needs and budget constraints.


Pricing Quotes:

• Prepare and provide pricing quotes to customers based on their specific requirements and preferences.


• Work closely with sales and management to ensure accuracy and competitiveness of pricing proposals.


Data Management:

• Utilize Excel and other Office programs to manage and maintain customer databases, pricing lists, and other relevant data.


• Generate reports and analyze data to support decision-making processes and improve operational efficiency.


Administrative Support:

• Assist with general office administrative tasks as needed.


• Coordinate with other departments to ensure smooth workflow and communication within the organization.
  
  At least 2 years of experience in a similar administrative role, preferably within the furniture or B2B industry.


• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.


• Strong communication skills, both written and verbal, with a professional demeanor.


• Excellent organizational skills and attention to detail.


• Ability to multitask and prioritize tasks effectively in a fast-paced environment.


• Customer-focused mindset with a commitment to providing exceptional service.


• Flexibility and adaptability to work independently and as part of a team.