Office Administrator / Order processor

You will have good knowledge of office systems and practices, carrying out your duties in a timely manner to ensure all tasks are completed in line with our clients expectation, below is a snapshot of expectations for this role.

• Pricing and processing of orders


• Dealing with internal and external enquiries


• Customer support


• Printing labels and scheduling deliveries


• Ability to use company and client systems to ensure live updates


• General office admin activities


• Invoicing


• Office 365 and SAP experience


• Preparation/calculations of estimates for supply only trade customers


• Production of sales invoices in line with client requirements


• Liaising with suppliers to reduce costs where necessary


• Liaising with customers to follow up on quotations and reporting feedback


• Good inwards for bought in materials and assigned delivery notes


• Purchase orders / raising and following through to delivery


• Liaising with operatives in factory for cut sized glass


• Liaising with glazing operatives with paperwork


• Assisting Branch Manager with month end reports


• Dealing with cash sales customers / handling cash and card payments and raising invoices


• Answering incoming telephone call
  
  Industry knowledge advantageous


• Knowledge of SAP (Sales and Service Management element)


• Data Entry Skills


• Organisation and time management


• Verbal Communication


• Reporting Skills


• Managing Processes


• Customer Focus


• Number literate


The successful candidate will be reliable, flexible, personable, and able to work using own initiative and time management.