Occupational Therapist Assistant

This role will be based at our Service Centre in Aylesbury, you will be working with, and supported by, our qualified Occupational Therapist (OT) remotely, and Operational Manager's on site. You will be part of a team of Care Technology Consultants (CTC's), Triage Officers. The role will include best practice and understanding the application of innovative technology supporting the best personal outcomes for our customers.

The role will involve supporting the TEC Team by processing referrals, assessing people at their homes, helping to train prescribers in Buckinghamshire on the best use of equipment, supporting people with advice and information on the technology available to them amongst many other developing roles.

TEC Occupational Therapy Assistant duties include but not limited to:

• Triage, process referrals.


• Deliver, install, setup and demonstrate Technology Enabled Care in a timely manner in line with NRS Process and procedure.


• Monitor the Device Management Portals daily for any inactivity.


• Communicate any safeguarding issues.


• Supervise the process for carrying out reviews of pilot service users to ensure that the right level of support is being provided and personal outcomes measured.


• Become an expert source of knowledge in a range of TEC services and products and use so that people get the best solutions to support them. Use this knowledge to support other team members.


• Documentation of service user notes will be completed to a high standard using the NRS case management system.


• Responding to telephone or email queries from prescribers and commissioners and providing advice regarding equipment available on the pilot


• Assessment of customers by telephone using a standardised format for those who have been referred to the pilot.


• Provide regular case studies showcasing the work.


• Actively participate in professional supervision for personal development, service user safety and quality assurance purposes.


• Driving safely and efficiently to undertake required activities, following the driver's handbook.



• Clearly record outcomes of intervention in line so that the success, or otherwise, of projects is measurable, both in terms of service user and carer satisfaction as well as financial efficiencies.


• Attend or lead meetings as and when required



• Participate in NRS Healthcare's appraisal and supervision processes



• Fully compliant with all relevant mandatory training as and when required.


• Participate in service development and training as required.


To be noted:

• This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers.


• This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.


• Travelling will be necessary within this role


• NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


If you believe you have the necessary skills and experience for the TEC Occupational Therapy Assistant role and are looking for a new challenge but one with a difference then please get in contact.

NRS Healthcare are a market leading and award-winning manufacturer, distributor and service provider of technology enabled care, daily living aids and rehabilitation equipment. NRS Healthcare delivers services on behalf of NHS trusts and local authorities across the UK with an annual turnover in excess of £140 million.

We are looking for individuals who want to be part of a team that care and take pride in delivering exceptional customer service to our clients in the community.

We offer competitive salaries, full training and development for your role, as well as a wide range of benefits.
Some of these include:

• 33 days annual holiday inclusive of bank holidays (rising 1 day per year after 3 years to a maximum of 38 days)


• Comprehensive sick pay scheme


• Pension Scheme and Life Assurance


• Exclusive employee discounts, savings and competitions


• Bike to work scheme


• Childcare Vouchers


• Free Parking


• Employee Assistance programme