Non-Operational Prison Offender Manager

HM Prison & Probation Service

Non-Operational Prison Offender Manager

£33506

HM Prison & Probation Service, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 23 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 14ea5ccac231408aa6afacc805f2aaa7

Full Job Description

The job holder will contribute to and lead the management and assessment of selected low to medium risk prisoners and prepare, implement, review and evaluate their sentence plans with them. The job holder will build effective, appropriate and supportive relationships with prisoners, with the aim of reducing re-offending.

The job holder will act in a supportive role only to probation officers in the case management of medium to high risk prisoners. The job holder will have undergone selection and additional training to carry out this specialist delivery job as a Prison Offender Manager to prisoners. This is an operational job with no line management responsibilities but with supervisory responsibilities when required.

Will have regular prisoner facing activities/duties., Typical tasks associated with this role include:

  • Supervise, manage and control prisoners decently, safely and securely whilst carrying out all activities.

  • Understand, apply and conform to national and local policies.

  • Establish, develop and maintain professional relationships with prisoners and staff.

  • Maintain and update systems in line with local agreements.

  • Prepare relevant documentation to managers for verification/quality checking purposes.

  • Attend and contribute to relevant meetings as required.

  • Exercise the powers of a Constable.

  • Conduct searches on prisoners, staff and visitors as required.

  • Undertakes 'first on scene' incident response.


  • To assess and manage the risk posed by offenders to protect victims of crime and the general public by:
  • Providing information and advice to other criminal justice agencies and partner organisations.

  • Supervise offenders during custodial sentences.

  • Contribute to the management of risk.

  • Work with other agencies and groups to prevent reoffending and meet the needs of victims and offenders.


  • Responsibilities, Activities and Duties

    The job holder will be required to carry out the following responsibilities, activities and duties:
  • To undertake the full range of offender management tasks with low to medium risk cases.

  • No ownership of high risk cases will be held, but support to probation officers in the case management of high risk prisoners will be given when required.

  • As Prison Offender Manager, be involved in all relevant processes in the prison such as ACCT and violence reduction/anti-bullying for those within your case load, if this is applicable.

  • Act as the ACCT Case Manager for individuals if appropriate (Prison Offender Managers should not routinely be used as ACCT Case Managers, only when appropriate to do so).

  • Interview prisoners within prescribed timescales of their arrival. Set and review targets with prisoners and update case management notes on PNOMIS or relevant IT systems.

  • Use the Offender Assessment System (OASys) to identify risks and manage offenders appropriately.

  • Obtain further information if required from outside agencies to complete a comprehensive OASys report.

  • Lead the sentence planning meeting in order to prepare and review appropriate plans.

  • Coordinate the activities within the sentence plan through liaison with prisoners and other departments and agencies, including gathering and exchanging information and understanding/investigating conflicting opinions on prisoner progress.

  • Encourage and support prisoner to participate in education, interventions and workshops as defined within the sentence plan. Develop strategies to assist prisoners to overcome reluctance to attend.

  • To provide professional advice and assessment, including written reports to criminal justice agencies and partner organisations.

  • Liaise with the Community Offender Managers regarding Release on Temporary Licence (ROTL) and Home Detention Curfew (HDC). Make recommendations to the Governor on suitability for early release. Inform relevant agencies of release dates and address of prisoners considered a risk on release.

  • Support Community Offender Managers with the delivery of plans to enable recalled prisoners to be re-released.

  • Complete all paperwork for the cases, including lifer and ISP specific paperwork in line with relevant policies, standards and set timescales.

  • Highlight any prisoner who gives significant concerns by their behaviour to the Heads of Offender Management or Orderly Officer. Concerns may be for a variety of issues, for example, any prisoner who has presented in the past risk of suicide or self-harm, or if there are any outstanding concerns with regards to victims or further offences and racial harassment.

  • Contribute to and attend Multi-Agency Public Protection Arrangements (MAPPA) Boards and work with all relevant external agencies to protect the public when releasing prisoners under MAPPA.

  • Liaise with the Foreign National Department or UK Border Agency regarding foreign national prisoners, as appropriate.

  • Instigate public protection child contact checks and share relevant safeguarding information with authorities.

  • Undertake the role of the resettlement advisor for prisoners in the specific caseload. Forge, develop and maintain the links between the programmes, the progress, or otherwise, made by the participants and the prisoner's ongoing path through their sentence.

  • To work collaboratively with colleagues and maintain effective team relationships, in particular with Key Workers.

  • Demonstrate pro-social modelling skills by consistently reinforcing prosocial behaviour and attitudes and challenging anti-social behaviour and attitudes.

  • To use computer based systems to produce, update and maintain records and other documentation within agreed timescales.

  • To work within the aims and values of HMPPS.


  • Undertake other tasks including:
  • Supervise, manage and control prisoners decently, lawfully, safely and securely whilst carrying out all activities.

  • Exercise the powers of a Constable.

  • Conduct searches on prisoners, staff and visitors as required.

  • Undertake external escorts.

  • Undertakes 'first on scene' incident response.

  • Maintain and update systems in line with local agreements.

  • Prepare relevant documentation for managers for verification/quality checking purposes.

  • Attend and contribute to relevant meetings as required.

  • Complete and update Personal Emergency Evacuation Plan.

  • Establish, develop and maintain professional relationships with prisoners and staff.

  • Understand and comply with national/local policies and legislation.


  • When required act as a Supervising Officer (SO) as per the following job descriptions:
  • SO : Safe, Decent and Secure

  • SO : Operations

  • SO : Special Unit

  • SO : Category A Escorts

  • SO : Regime


  • The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder., We'll assess you against these behaviours during the selection process:
  • Communicating and Influencing

  • Delivering at Pace

  • Making Effective Decisions

  • Managing a Quality Service, This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.

  • https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

    Feedback will only be provided if you attend an interview or assessment.,
  • UK nationals

  • nationals of the Republic of Ireland

  • nationals of Commonwealth countries who have the right to work in the UK

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

    An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh., Successful candidates must undergo a criminal record check.

  • People working with government assets must complete baseline personnel security standard (opens in new window) checks.

    Alongside your salary of £33,506, HM Prison & Probation Service contributes £9,080 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Access to learning and development

  • A working environment that supports a range of flexible working options to enhance your work life balance

  • A working culture which encourages inclusion and diversity

  • A Civil Service pension with an average employer contribution of 27%

  • Annual Leave

  • Public Holidays

  • Season Ticket Advance