Mental Health Support Worker

Rethink Mental Illness are hiring Support Workers to join our inspiring and friendly Sheffield Outreach Service team.

24 hours per week - Part-time opportunity available

We are looking for individuals who embody our values hope, understanding, expertise, equity, commitment, passion and openness? Are you a good listener, empathetic, understanding, kind, patient and willing to learn? In your application we would love to hear how you would bring these skills to life in your role and why working for a Mental Health charity is for you?

Sheffield Outreach Service provides support to adults living with mental health problems in their own homes and around the community of Sheffield. Support is delivered according to a person-centred and collaborative care plan, and individualised to each client. This can be short-term focused support, up to longer-term to provide ongoing support.

Overview of a Mental Health Support Worker role:

Mental Health Recovery Workers support individuals on a 1:1 basis to work towards recovery and promote independence, by setting goals and providing both practical and emotional support.

Workers provide emotional support to manage and maintain mental wellbeing. Examples of practical support may include accessing the community, using public transport, support to arrange and attend appointments, manage housing, support to access community groups and resources, manage and improve nutrition.

• I have transferable life/work experience


• I am a good listener, empathetic, understanding, kind, patient and willing to learn.


• I can demonstrate behaviours consistent with the values of the Charity.


• I may also have, experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.


Caring for our people.

We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness."

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in ouranti-racist statement. We have designed a multi-year anti-racist programme of work contained in ourRace Equality Action Planwhich demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.


• PULSE - our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.


• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.


• Taking time for you: We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays (some roles may require working on bank holidays) as well as your birthday off. We also offer the opportunity to buy and sell annual leave.


• Planning for the future: We have a contributory pension scheme.


• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.


• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.