Meetings and Events Sales Coordinator

This role is focused on sales, conference, events, and weddings where you will organize meetings and events and ensure ultimate guest satisfaction and maximize revenues at all opportunities with upgrades, upsells and re-books. You will have excellent communication and organization skills, a true passion for event and hospitality with a keen eye for detail.,

• Working with the Sales Office Manager ensure all customer enquiries are fully serviced, including show rounds, functions sheets, contracts, and billing.


• Produce BEO (function sheets)


• Use of Opera for data entry completing weekly achieving monthly audit targets


• Support SOM/DOS at all local wedding, Christmas, seasonal and private event expos, and outreach activities


• Support the maximization of revenue and profit for the hotel through increased conversion of the right M&E business, maximizing meeting room occupancy, rate opportunities


• To promote positive working relationships and to ensure that they are maintained with colleagues throughout the hotel


• Ensure that all correspondence with external parties, guests, companies, or agencies meet the hotel's standards and are dealt with in a timely manner.


• To have a proactive approach to upselling and upgrading conference, events, and wedding bookings


• Work as part of a team


Key Measures:

• Achievement of Hotels Budgeted sales and HOP (Hotel Operating Profit)


• Venue Verdict Annual Scores vs Target


• Growth of repeat business


• Increase conversion rate


• Weddings and Enquiry/showround/contract conversion


• Post Event follow up feedback and scoring
  
  Minimum 1 years experience in a similar role beneficial
  
  Macdonald Burlington Hotel in the centre of Birmingham is found amid the stunning architecture of the city's beautiful New Street - the hotel being the closest four hotel to Grand Central & Birmingham New Street train station with just a stone's throw away. A charming and historic Birmingham venue, Burlington is steeped in history. Formerly known as the famous Midland Hotel, the hotel was the city's first railway hotel.


Becoming a Sales Coordinator here at the Burlington Hotel means joining a group where a world of opportunity exists to develop your skills and progress your career in hospitality.

£24k annual,
• Competitive rates of pay at all levels


• Uniform provided


• Free meals when on duty


• Generous discount on regular room rates throughout the group


• 25% off food, drink, and spa treatments across the group


• 20% discount on golf


• Referral Programme


• Free use of our leisure, pool, and gym facilities at off-peak times


• Auto-enrolment into our pension scheme and life assurance


• Access to the Employee Assistance Programme through Hospitality in Action


• Wagestream app offering a real-time view of accrued pay and access to it


Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

• Company events


• Company pension


• Discounted or free food


• Employee discount


• Referral programme


• Sick pay