Medical Team Secretary / Administrator

Responsibility for ensuring all correspondence is accurately and
appropriately presented using current methodologies and medical
terminology used by the Team.

To work independently on a day-to-day basis. This work will be supervised and reviewed at regular intervals, in accordance with British Psychological Society guidelines; supervision will be offered by a qualified clinical psychologist (although other qualified healthcare professionals may also contribute).

To assist in the formulation and delivery of care plans involving the psychological treatment and/or management of a client's problems, under the supervision of a qualified psychologist

To monitor progress and adjust psychological treatments accordingly during the course of therapy and with help from the qualified psychologist., To take the lead in deciding and implementing relevant changes to own work area.
To propose changes to working practices for own work area and
negotiate with others where other work areas are affected.
To assist the Team in research and development activities such as
audits.
To undertake surveys/audits of own work area, as necessary.
To be aware of Trust targets and implement in own work area as necessary

For a more detailed Job and person specification please read the attached documents BEFORE applying

You will be the first point of reference and as such must display a considerable degree of initiative, possess mature
judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors.

You will be required to work independently using initiative, and
applying a high degree of confidentiality to all your work. Undertake nonroutine duties without direct supervision, working within broad procedural guidelines.,

• RSA III/NVQ 3 or equivalent


• Advanced keyboard skills


• Trained and experienced at intermediate level in a range of software packages; Word, Excel, Publisher, Outlook, PowerPoint, Microsoft teams


• Good working knowledge of email and internet


• Good standard of English


• Numerate


• Advanced secretarial skills such as audio and shorthand


• Experience in a mental health environment or NHS


Desirable criteria


• Some experience in a secretarial environment


• Diary/Management/Outlook management


• Knowledge of terms used by Mental Health in their day to day working, Evidence of the ability to organise and plan complex events, such as training sessions and the therapy groups


• The ability to organise and prioritise own workload within any specified guidelines where guidance is not readily available, but at set intervals


• Proficient in diary management coordinating appointments to ensure best use of Managers' time


• Experience of transcribing formal minutes of meetings


• Experience of supervising and training others


• Independent/lone working and team working skills


• Experience of adapting to change and managing work in a changing environment


• Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work
  
  We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission


Our family of over 3500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout, Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional