Medical Secretary - Clinical Haematology

Are you passionate about making a meaningful impact in healthcare and supporting patients on their path to recovery?
Torbay Hospital is in search of a dedicated, dynamic individual to join our team as a Haematology Medical Secretary.
In this role, you have the unique opportunity to become an integral part of our Haematology department, where your organisational skills and compassion will directly contribute to the well-being of our patients.
Why Choose Us?
+ Essential Role: As a Haematology Medical Secretary, you will hold a pivotal position, crucial in supporting the Haematology department's mission to provide high-quality patient care. Your work directly contributes to maintaining accurate patient records and ensuring the department operates efficiently.
+ Meaningful Contribution: By efficiently managing communications, scheduling, and administrative tasks, you empower our medical professionals to focus on their core responsibility-caring for patients. Your efforts are instrumental in helping us deliver the best possible care to those in need.
+ Continuous Growth and Learning: At Torbay Hospital, we are deeply committed to the professional development of our staff. You will have the opportunity to learn from experienced medical professionals and expand your skill set in a nurturing and supportive environment.
+ NHS Benefits: Enjoy the extensive benefits that come with working for the NHS, including competitive compensation, pension schemes, and avenues for career advancement., As a Haematology Medical Secretary, your primary responsibilities will include:
+
o Administrative Support: Efficiently manage administrative tasks, including appointment scheduling, record keeping, and handling phone and email communications.
o Medical Transcription: Accurately transcribe medical notes and documents, ensuring they are complete and up to date.
o Patient Liaison: Provide excellent customer service to patients, addressing inquiries, offering support, and ensuring a positive experience.
o Collaboration: Work closely with the medical team, including consultants and nurses, to facilitate the smooth operation of the department.
o Data Management: Maintain patient records, ensuring confidentiality and compliance with data protection regulations.
o Organisational Skills: Manage multiple tasks and prioritise work to meet deadlines and ensure the department's efficient operation., If you are passionate about contributing to the healthcare sector, especially in the realm of Haematology, and if you are excited about playing a crucial role in patients' journeys towards recovery,
We encourage you to consider becoming part of our dedicated team at Torbay Hospital. Your skills, dedication, and compassion will be greatly valued, and your work will have a direct impact on the well-being of our patients. Join us and be part of something meaningful today.
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
+ We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
+ Please read the job description and tailor your application to reflect the role
+ Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
+ Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
+ If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
+ It is your responsibility to assist us in the timely receipt of appropriate references
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

+ Excellent organisational and time management skills.
+ Strong communication and interpersonal abilities.
+ Proficiency in using office software and medical transcription tools.
+ Attention to detail and accuracy in handling medical documentation.
+ Ability to work effectively in a fast-paced, high-pressure healthcare environment.
+ Discretion and the ability to maintain patient confidentiality.

Working for our organisation
The Haematology department is known for its commitment to excellence, and you'll work alongside experienced medical professionals who are dedicated to their work.
You will be welcomed into a supportive and friendly team that is passionate about providing top-quality healthcare to our community, joining a highly motivated team of 2 secretaries and 1 secretarial assistant who support 6 Haematology Consultants and a team of Clinical Nurse Specialists.
Our work environment is one of collaboration and teamwork, where everyone's contributions are valued and respected. We foster a culture of continuous learning and professional development, providing opportunities for you to grow in your role and career.
We take pride in our work ethic, which is built on integrity, compassion, and a commitment to patient care.