Medical Receptionist / Administrator

JOB TITLE: MEDICAL RECEPTIONIST/ADMINISTRATOR REPORTS TO: RECEPTION SUPERVISOR Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Additional responsibilities include maintaining computerised records. Duties and Responsibilities: Responding to queries in accordance with practice procedures and undertaking administrative support to the GPs, Nurses and HCAs. To undertake a variety of administrative duties to assist in the smooth running of the practice; such as the processing of incoming correspondence, this involves scanning letters, adding clinical codes and attaching to the patient records - training will be provided to perform this. Answer telephones in an appropriate and timely manner Act as an initial contact for