Medical Receptionist

The position involves working in a busy team environment undertaking telephone work and carrying out various administrative duties. Duties will include dealing with patients over the phone and face to face, liaising with GP's and other healthcare professionals and undertaking a wide variety of daily administrative tasks in order to ensure the smooth running of all departments across the Practice. A commitment to adhering to strict confidentiality protocols is essential.

• Person SpecificationCandidates should, ideally, have worked in a similar role within the medical industry and must possess strong interpersonal and customer service skills. The ideal candidate will have the proven ability to undertake multiple tasks under pressure and possess an excellent telephone manner. Good communication skills and an ability to record detail accurately are also essential. The ability to speak Welsh is desirable, although not essential. Prospective candidates will need to demonstrate the following:

Good organisation and ability to prioritise effectivelySelf-motivation and commitment to a busy roleA can-do attitudeStrong IT skills including Word and Excel and OutlookSmart and presentable appearanceA calm and professional manner and an adaptable approach to workAbility to deal with a wide range of people in sometimes demanding and emotionally difficult situationsAbility to listen carefully, understand patient requirements quickly and record accuratelyGood team ethos and a commitment to working effectively as part of a wider multi-disciplinary teamAdherence to strict codes of confidentiality at all times