Maternity Vaccination Team Administrator

Working within the maternity outpatients team to support the vaccination team. Organising workload to include typing letters, filing, emailing, photocopying, sending out reports, appointment letters and updating and monitoring waiting list spreadsheets. Dealing with patient enquires, by telephone and email, where there may be some barriers to communication. Accurately recording messages to pass to clinical staff. Managing referrals, appointment booking, waiting lists and discharging patients using administrative and patient information systems. Rebooking patients if they are unable to attend an appointment, or ensuring they are booking onto the correct type of appointment using information they give. Inputting data to a number of different computer systems. Monitors and audits workload to ensure efficiency, and makes suggestions to improve clerical procedures. Providing the maternity vaccination team with day to day administrative support. Maintaining and timely submission of data