Marketing and Communications Manager

Charity People

Marketing and Communications Manager

£33000

Charity People, Luton

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 20 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 2607e0b79c0a4949978458f6bf494d82

Full Job Description

As the first Marketing and Communications Manager to join the organisation, you'll be part of the organisation's focus on investment in key roles to help create a sustainable future for the organisation as they diversify their audiences and scale up their services. Working with a fantastic and hugely experienced Head of Fundraising and Community Engagement, you'll be joining the organisation alongside a new Community and Events Fundraiser and will work to raise the profile of the charity through a mix of traditional and digital marketing.

Core responsibilities within the role will include:

  • Implementing and managing the construction, content, and regular updates of NOAH's online platforms, including website, social media, and email marketing campaigns.

  • Copywriting to create documents, literature, case studies and press releases

  • Design skills utilised for the creation of marketing materials

  • Developing the website, and maximising its potential

  • Lead the delivery of the Marketing and Communications Strategy to raise NOAH's profile and reach across Beds, Bucks, & Herts.

  • Safeguard the reputation and brand of the charity.

  • Leads the development of digital and print materials to support all areas of the charity such as annual report, quarterly newsletter, general advertising

  • Responsible for development of social media strategy in line with charity goals, including managing content planner and managing social media channels on a day-to-day basis, using social media tools such as Hootsuite

  • Liaises with local and national press including creating press releases and arranging radio interviews

  • Manages the relationship and co-production with 3rd party marketing agencies


  • This role will suit someone ambitious and proactive who is excited about the opportunity to create a marketing and communications plan and deliver that in an environment where they are free to try new ideas, innovate and collaborate with engaged colleagues, and see ideas come to fruition.

  • Previous demonstrable experience gained within a marketing and communications role

  • Demonstrable experience in creating content for social media, digital marketing, social media management and traditional marketing methods

  • Good level of technical knowledge and experience of relevant platforms - Facebook, Instagram, Twitter, LinkedIn, WordPress

  • Experience in responding to enquiries, comments, and feedback on social media

  • Knowledge and experience of the optimisation of social media channels, primarily Facebook, Instagram and Twitter Experience maintaining, updating, and managing a website, ideally using WordPress

  • An excellent command of English language, grammar and spelling for accurate copywriting and proofreading

  • Excellent communication skills

  • Understanding of General Data Protection Regulations (GDPR) with knowledge of legislation and law relevant to marketing

  • A passion for identifying and sourcing interesting stories and writing engaging content

  • Highly organised, with good time management skills and the ability to prioritise well

    NOAH Enterprise is a charity which seeks to help the most disadvantaged in the local community, providing a practical, empowering and caring service to people who are struggling against homelessness and exclusion and have nowhere else to turn.


  • Dedicated to recognising the potential in people who are at the margins of society and helping them realise it, the organisation works with the whole person to find permanently and individually tailored pathways out of homelessness.

    The consequences of the cost-of-living crisis and the aftermath of the pandemic means that the organisation expects to see increasing numbers of people seeking their help, and they are entering an exciting phase of investment to ensure that the charity is able to provide the support that has been so vital to so many people across Luton and Central Bedfordshire for the past 30 years.