Managed Services Hire Controller

Working within our North West Depot facility, based within a fast paced depot environment, supporting the Managed Services offering, quoting, order fulfilment, administrative work, procedures, client and end user managed services from a-z, whilst promoting a positive working atmosphere with colleague and customer at the heart. You will be promoting Mobile Mini Managed Services products and services to customers and our sales teams. Whilst, account managing and taking incoming hire enquiries and converting to orders and be able to work as part of a busy team.,

• Responsible for the organisation and completion of administrative tasks that arise on the hire desk.


• Responsible for Quoting exactly what is required and ensuring that Quotes become orders in line with agreed SLA's


• Complete all necessary paperwork as requested including hires/off hires.


• Ensure all hire, sales and transportation contracts are entered onto the company's hire systems.


• Invoice queries, service requests, breakdowns and effective management of our client's supplier needs.


• Other general administrative duties as required by the hire desk.


• Takes personal ownership for the safety of themselves and those around them.


• Takes the initiative and seeks out additional work wherever possible and new business.


• Takes personal responsibility for career development and improving own skills.


• Is willing to help and support other employees.


• Personally, takes responsibility for making it easy for all customers and colleagues.



• Dealing with incoming calls/customer requests including hire, sale, repair and transport enquiries.


• Supply prices in line with Company price specifications.


• Follow up enquiries to secure orders.


• Assist client and clients end user with invoice queries.


• Arrange transport and repair enquiries and deal with any issues raised.


• Work with the branch operation teams to ensure the client and their end users are serviced effectively with exceptional levels of customer service, which in turn will help us to achieve our goal of profitable growth.


• Achieve and exceed assigned sales targets and outcomes.
  
  General administration experience.


• Excellent communication skills, both verbal and written.


• High attention to detail.


• Able to work in a team and encourage a supportive family atmosphere.


• Always maintain a positive and enthusiastic attitude .


• Be honest and open with both customers and colleagues at all times.


• Demonstrates a strong work ethic, focussing on personal achievement and results.
  
  Algeco UK is the leader in modular accommodation not only in the UK but around the world. We provide more buildings for hire than anyone else, including modular buildings for sale and rent, and off-site permanent buildings for sale for temporary, semi-permanent and permanent use.
  
  Salary: £20-25k

Hours: Monday to Friday, 37.5 hours.
Company benefits, sociable hours + 25 days holiday plus bank holidays.