Macmillan Cancer Support Navigator

Are you passionate about person centred care? We have an exciting opportunity for a support worker to join our Clinical Nurse Specialist Team as a Cancer Navigator. We have partnered with Macmillan to develop a cancer support navigator service. You will be supporting the Clinical Nurse Specialist in providing person centred care acting as a key point of contact for the patient, signposting to other services, providing information and facilitating holistic needs assessments., + Develop communication skills in order to convey complex and sensitive information effectively to patients, carers and other staff, overcoming any barriers to understanding and providing support during distressing or emotional events
+ Communicate with people in a form and manner that is consistent with their level of understanding and culture, and recognise barriers to effective communication
+ Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers
+ Respond appropriately to queries, take phone messages and pass on written and verbal information to patients
+ Provide relevant information to patients, family/visitors/carers and colleagues
+ Complete documentation accurately and contribute to reports of patients' activity and progress, recognising that the CNS has personal accountability for entries to patient records made by others under their supervision
+ Provide feedback on patient care and/or relevant patient communications to relevant healthcare professionals

We are seeking an experienced Health Care Support Worker with excellent communication, problem solving and organisational skills., The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Thank you for your interest in working for Velindre Cancer Centre (VCC), which is a committed equal opportunities employer. VCC welcomes applications from people who share our vision;
Velindre University NHS Trust will be recognised locally, nationally and internationally as a renowned organisation of excellence for patient and donor care, education and research.
our values;
+ BE Accountable
+ BE Bold
+ BE Caring
+ BE Dynamic
& who will complement our current experienced and specialist employees who are passionate about working in an organisation with the ambition to provide world class services & care to our patients.
VCC is an amazing place to work & develop your career. It is undertaking a 5 year transformation programme which will enable cancer services to meet the future needs of our patients across South East Wales. Not only will programme see VCC moving into a new purpose built cancer hospital, it will provide opportunities for patients to receive treatments closer to their homes. The infrastructure changes will offer our employees opportunities to work across a number of sites, in new and different ways, create development opportunities & increase flexible working practices.
VCC provides our employees with a favourable salary and reward / staff benefits & support package., Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

The Trust also reserves the right to close a vacancy early or withdraw an advertisement at any stage of the process, to enable internal staff requiring to be redeployed in suitable roles.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed