Logistics Administrator - Maternity Cover

Green Retreats are looking to recruit a Logistics Administrator to assist the Operations office as Maternity cover. This includes processing and performing general administrative duties to support the day to day running of the operations team.

Duties include but not limited to:

· Updating Operations teams KPI's and completing a weekly dashboard (Monday task) which is used to facilitate and support the weekly team meeting (Tuesday meeting)

· Updating Calendars and spreadsheets as well as ensuring the site teams have a minimum of 3 weeks visibility to their calendars

· Managing staff uniform - Ordering and Issuing including for new starters as part of their induction process.

· Generating, sense checking and issuing Install, Final Fix and Production Internal Doors Paperwork weekly and in a timely manor for the teams as well as producing Rectification paperwork when required.

· Processing returned team paperwork including chasing for missed documents and logging any outstanding works or return visits required

· Monitoring our internal BIL system daily for any works added by the customer care department to be completed by Final Fix, sense checking these and where necessary requesting further information, adding them to the Final Fix paperwork and pushing them through the system to completion.

· Answering Telephone Calls and emails dealing with a multitude of employee queries as well as raising operational and installation queries with the relevant departments or individuals.

· Monitoring, logging, and where appropriate actioning live messages in the Build Issues WhatsApp group to facilitate the teams whilst they are on site.

· Completing installation team hours on a weekly basis to input into the internal scheduler.

· Accurate reporting of accidents both in the warehouse and for teams on site, ensuring these are sent over to the Health and Safety Manager immediately after reporting whilst also keeping the information confidential.

· Occasionally providing annual leave cover for our operations Co-Ordinator with time sensitive tasks including but not limited to end of build calls and Installation teams receipts.

· General office administrative duties including but not limited to filing and archiving.

· Supporting the wider office as and when required including the Head of Operations.

Must have a driving license and have access to own vehicle.

· This is a cross-functional role requiring strong customer service/ customer liaison skills.

· Strong computer skills are essential.

· Excellent verbal and written communication skills as well as being highly numerate.

· Excellent diligence and accuracy preferably with previous experience in data inputting.

· Strong organisation skills are essential to effectively plan and manage your own workload.

· The ability to prioritise a varied workload.

· Must be self-motivated and able to take-initiative.

Desired Experience:

· A background knowledge within construction would be advantageous.

· Previous experience in task coordination and planning.

Green Retreats are specialists in Planning, constructing, and installing luxury garden buildings, we are the UK's largest and most trusted garden room company.