Linen Porter

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

As The Role:

• Linen Porter you will maintain linen control report and record any linen abuse


• Work to daily working schedules


• Ensure that all linen is counted correctly and identify the differences on the daily control sheet.


• Maintain security of linen room keys, and the linen room whilst on duty.


• Ensure that you familiarise yourself with the weekly function sheet ensuring that all stock levels are correct and that the CB department have their requested linen stocks.


• To ensure that the security surrounding the linen service cupboards on the bedroom floors is adhered to.


• To ensure that all security checks are carried out in the evening before leaving your shift thus ALL linen Chutes linen stock cupboards are closed and locked of the complete building


• Assist and be courteous to guests and display good customer care and social skills.


• Deal with guest complaints/compliments or refer to senior management at earliest opportunity.


• Work in co-operation with any staff and management


• Attend hotel and departmental training sessions whenever instructed


• Work within all Health Safety requirements
  
  Passionate and willingness to learn


• Positive attitude and someone who makes our guests smile


• Genuinely friendly and caring


• Enjoys working as part of a team and independently


• Ambitious and hard working


• Good communication and excellent grooming standards


• Ability to work morning, afternoon/evening, and weekends


• Deliver exceptional customer experiences all the time


• Is the Linen Porter role for you for you, do you have you the skill set and experience to take on this role? Then what's stopping you?
  
  The 4-star Mercure Haydock Park Hotel is surrounded by beautiful grounds and has 135 bedrooms, including luxurious décor and comfortable Standard, elegant Superior rooms and Suites. The traditional Gregorian mansion-style building, the central courtyard and the surroundings of the beautiful landscape grounds are a charming setting for your stay in Haydock. Haydock racecourse is just a stone's throw away from the hotel, so this hotel is perfect for guests who are attending an event at the course. In the in-site Beerchers restaurant the chef offers his guests Bistro-style meal and contemporary European cuisine. Lounge and Conservatory bar invites for light refreshments and an impressive selection of drinks. The Otium Leisure Club in the hotel awaits its guests with heated indoor pool, sauna, fitness room and steam bath. Wellness treatments are offered on request.
  
  Would you like to work for a company that gives you:


• £250, up to £1000 cash incentives when referring a friend to come and join our team - TC's apply


• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.


Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift


• Sales incentives and initiative rewards


• Discounted / Free use of leisure facilities - "Hotel specific"


• Free Car Parking - "Hotel specific"


• Stays in our hotels at discounted prices or


• Even free stays in our hotels as one of our rewards recognition incentives,


• Opportunities for your personal development within the Hotel Group Brand Portfolio


• Fully funded apprenticeships - TC's apply


• Annual Holidays entitlements inclusive of Bank Holidays


• Opportunity to buy additional holiday entitlements


• Pension enrolment