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Lettings Administrator

The Other House

Lettings Administrator

£25000

The Other House, East Cliff, Bournemouth

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 22 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 53ee4451a8f84f30bf924014e119a07e

Full Job Description

  • First point of contact for Landlords and Tenants regarding any maintenance issues in the flat. Liaising with Landlords for authorisation on repairs. Instructing appropriate contractors to carry out repairs and making sure these repairs are completed in a reasonable timescale.

  • Obtaining references from employers, bank, any previous landlord, personal reference and credit searches.

  • Producing tenancy agreements and legal notices for signature.

  • General supervision of internet adverts, updating window displays and website information.

  • Gain general knowledge of all aspects of lettings and including covering viewings where needed.

  • To conduct viewings in the occasional absence of the Lettings Negotiator & Lettings Manager., Monday - Friday, 8.30 am to 6.00 pm with one hour break for lunch (unpaid). Alternate Saturdays, 9.00 am to 4.00 pm with half hour lunch break (unpaid). Lunchtime is to be arranged in conjunction with other members of staff to enable the office to remain manned.

    Dealing with prospective/current Landlords and Tenants. Therefore, dealing with people in a professional, firm manner on the telephone and in person is essential. A sound knowledge of all that is going on in the department must be developed and maintained as the role may involve being left to manage office alone.


    • General Duties: The ideal candidate will be extremely organised and good at maintaining the department's level of service through accurate recording of information in the relevant places (computerised and manual).

    Administrative Duties: Using Word and Excel, our accounts database and Jupix (computer aided residential lettings). Excellent knowledge of computers essential. Training will be given on the database and Jupix. Attention to detail is a must.,
  • Self-motivated, confident and ambitious.

  • Excellent organisation and computer skills.

  • Have the drive and ability to achieve monthly team targets.

  • A positive and professional attitude.

  • Enjoy dealing with a variety of people in a friendly and firm manner on the telephone and in person.

  • A car driver with own transport and a clean licence.

  • Able to work using initiative and as part of a team.

  • Willing to provide 100% commitment.

    House & Son, established in 1939, is one of the oldest, award winning, multi property agencies in the Bournemouth, Christchurch and Poole area. We specialise in properties for sale and properties for rent as well as offering a wide range of property services, including property management, property surveys, and independent mortgage advice.

    Company events

  • Employee discount

  • Enhanced holiday