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Leisure Club Receptionist

HILTON WORLDWIDE

Posted 3 weeks ago, 22 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 91bd32d4227f49de8a96d9549844c691

Full Job Description

The moment a guest steps into one of our venues, they walk into a genuinely memorable experience. As a Leisure Receptionist, you'll not only be the person they rely on to handle transactions and anticipate every detail of a friction-free experience, you'll also create the warm atmosphere that makes our guests feel welcome and visit time and time again.

You'll offer a warm professional welcome to members, hotel guests and all visitors alike. You'll ensure that all access is accurately tracked, and help keep on top of memberships, new enrollments, payments, and renewals as well as being the first point of call for all enquiries, questions and queries.

Strong communication skills through a variety of means

Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise

Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks

High attention to detail and accuracy - great at managing one's own time

Have a passion for the industry

This is a very exciting time to join us following a recent multi-million pound refurbishment restoring the hotel back to its former glory! A palatial and stately Victorian property, DoubleTree by Hilton Harrogate Majestic is a Harrogate landmark, set in 8 acres of private gardens in the heart of this elegant spa town. Built at the height of Harrogate's prosperity in the 19th Century, DoubleTree by Hilton Harrogate Majestic is a grand, opulent base from which to discover the town's many fine buildings, excellent shops and beautiful parks and gardens, or head out into the magnificent Yorkshire Dales National Park.

Hilton Honors Team Member Scheme / Staff Rate

Free use of Gym