Lead Administrator

Are you an effective communicator, dynamic, motivated, assertive, and a skilled Lead Administrator looking for a challenge? This may well be the job for you.
You will be joining an Admin Department spanning three sites within the Forensic Service and be responsible for the management of staff, ensuring an efficient and effective administrative provision to ensure service delivery. You will also need to demonstrate good communication skills, whilst working with a variety of internal and external stakeholders.
You will be expected to work across sites as required.
The successful applicant must be able to take accurate minutes of meetings, analyse and understand complex information as well as be able to disseminate information appropriately.
There is an expectation that you will work flexibly and accept opportunities to develop professionally and in your leadership skills.
IMPORTANT. In order to be shortlisted, your supporting statement MUST begin with a section entitled three reasons to shortlist me and in no less than 300 words give those reasons. They can include systems you've created, examples of problem solving, and leadership experience.

In the Forensic environment you will be expected to think on your feet, be resilient and reliable, have a proven track record of organisational and excellent communications skills; be fluid in your way of working; able to show and use initiative as well as challenge your own limitations.
The role requires knowledge and experience of RiO, Reporting services & PowerBi and how they relate to the teams' Key Performance Targets; as well as the ability to maintain the teams' recording requirements. You should be able to carry out audits and comparison reports to ensure the full functionality of the administrative service, which ultimately will have an impact on patient care. You will be proactive in organising and prioritising busy workloads as well as leading on projects.

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations., Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations., Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don't stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services.
We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel.
Our Community
We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care.
Aiming High
We were rated 'Outstanding' by the CQC in 2016, were proud to be rated 'Outstanding' again in 2018 and continue to be rate 'Outstanding' in 2021.. We were named in the HSJ's Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018.
Staff and Service Users United
We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us.
We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients.
Diversity
ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. Having partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, we can ensure we are meeting the pre-set standards all the way from recruitment stage throughout the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.