IT Trainer (housing) RBKC615957

Job Summary:
Salary range: £41,967 - £50,088 per annum
Work location: London
Hours per week: 36
Contract type: Permanent
Closing date: 28th April 2024
Interview date: Week commencing 6th May 2024

About Us:
Work for a Housing IT service taking things a whole new level

In Kensington and Chelsea, we put local people and local businesses at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient.

The Housing IT team have completely transformed the technology used by the council's Housing department. After a four-year programme, the new systems are in and being shaped for great services. Capita One Housing and Microsoft Dynamics 365 is at the core of this, and we need great people to help train on this.

The Role:
Working with a bright, modern and energetic team of 20+ people, you'll have the skills and attitude to train users on the Microsoft Dynamics 365 and Capita One Housing system that supports over 200 users across a range of housing teams.

The systems are at the core of how we support our residents and training users will be vital in this, working closely with the team. There are 4 Housing System Analysts, 4 Support Officers (tier 1) as well as business analysts and managers.

Please refer to the
Job Description for more information.

About You:

You'll have previous experience in providing training with a Housing Management System, ideally a Capita and Microsoft system (although not necessary), in a technical capacity.

You'll be skilled in performing routine training meetings, engaging with users and answering any queries that may arise. The excellent communication and interpersonal skills you have, will be complimented with great teamwork and collaboration, to enable users to perform at their best.

Please apply online explaining how you meet the requirements set out in the person specification and job description. CV's will not be considered for this role.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

Application process

Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.

You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form.

Additional information

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

If you experience difficulties with the recruitment application process, the recruitment team by email: #

You'll have previous experience in providing training with a Housing Management System, ideally a Capita and Microsoft system (although not necessary), in a technical capacity.

You'll be skilled in performing routine training meetings, engaging with users and answering any queries that may arise. The excellent communication and interpersonal skills you have, will be complimented with great teamwork and collaboration, to enable users to perform at their best.

Work for a Housing IT service taking things a whole new level

In Kensington and Chelsea, we put local people and local businesses at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient.

The Housing IT team have completely transformed the technology used by the council's Housing department. After a four-year programme, the new systems are in and being shaped for great services. Capita One Housing and Microsoft Dynamics 365 is at the core of this, and we need great people to help train on this.