IT Support Apprentice HIREMAN (LONDON) LIMITED(THE)

Benefits include a workplace pension, health cash plan and fresh fruit, snacks and drinks at the depots.

• Working week

Monday to Friday, 8.00am to 5.00pm. On rare occasions the ability to work out of hours or at weekends will be required to ensure systems integrity or to complete updates.
Total hours per week: 42.5,
• Supporting users by fixing common issues via phone, email and tickets


• Installing and configuring software and hardware


• Setting up new accounts, workstations and mobile devices


• Managing backup solutions and ensuring machines are kept updated


• Creating technical documentation, guides, and processes


• Server administration, both physical and virtual


• Printer Support


• Administration of 3CX PBX phone system


• Website administration


• Maintaining site documentation, including hardware and software inventories.


• Assisting with, and managing IT projects to help develop the business


The training you will be getting


• The qualification received after successful completion of the course is Information Communications Technician Level 3.


• Our training delivery is based on a remote, blended model of one-to-one sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support as required. This means that our learners have the guidance they need as well as the flexibility to learn around the requirements of their jobs. We find that this approach reduces disruption for the learners and their line managers giving everyone the best chance of benefitting from the training and completing the course.


• Delivery of the standard is remote and is based around modules consisting of introduction, training, personal study, completion, and observation.
  
  Communication skills, IT skills, Attention to detail, Problem solving skills, Logical, Team working, Initiative, GCSE or equivalent English (Grade 4 and above) Desired

GCSE or equivalent Maths (Grade 4 and above) Desired

The Hireman is a family business, providing tool and equipment hire to the construction industry in London and the surrounding areas. With an expanding depot network of over 90 people, we are growing our business by focusing on our people, our facilities and exceptional customer service.

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience