IT Project Administrator

Monitor, Manage and Coordinator all IT and Telecom Project Tickets.
Allocate project tickets to engineers.
Schedule IT and Telecom projects in line with the project scope.
Move / Reschedule IT Projects following delays, changes and unexpected events.
Ensure Project deadlines are met and project engineers remain on track.
Communicate updates to clients by telephone, email and within the ticketing system.
Ensure information in our client management system is always up to date.
Provide weekly and monthly reporting.
Work closely and in conjunction with the Service Desk Team Leader.

We are looking for someone with exceptional organisational capabilities.
You will need to have a very keen eye for detail and can spot logistical problems.
Whilst not essential you should have a good understanding of UK Geography.
You will be happy working in an environment where needs change by the minute.
You are happy to pick up the phone and update clients and then confirm by email.
You will need have a strong personality to keep project engineers on track.
You should have excellent Microsoft Office Skills (Outlook, Excel and Word).
If you have any Project Management / ITIL Skills they would be beneficial.,

• IT Project Coordination: 2 years (preferred)
  
  Workplace IT is the UK's leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education Sector.


We predominantly support medium and enterprise level Commercial, NFP (Not For Profit) and Public Sector owned organisations with multiple locations and people across the UK.

Basic Salary £30,000 to £40,000 (DOE)
25 x Days Holiday plus UK Bank Holidays (Total 33 x Days Holiday)
Contributory Pension Scheme (NEST)
Personal Learning Plan
Quarterly 1:1 Reviews
Collaborative / Fun / UK Team Culture
Excellent Opportunities for Progression
Dell Laptop / Dual Monitors / Docking Station / VOIP Headset
Free Parking

Working Pattern:
9:00am to 5:30pm Monday to Friday
Office or Hybrid Based (Minimum 3 x days per week in the office after induction period).

Interview Process:
30 X Minute Microsoft Teams Interview.
60 x Minute Face to Face Interview in King's Lynn.

Job Type: Full-time

Pay: £30,000.00-£40,000.00 per year

Schedule:

• Monday to Friday