IST Senior Support Worker

Hertfordshire Partnership University NHS Foundation Trust

IST Senior Support Worker

£27596

Hertfordshire Partnership University NHS Foundation Trust, Stevenage

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 25 Apr | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 90bf84282cc94296834de198ae02068e

Full Job Description

We are looking to appoint an enthusiastic and forward thinking Learning Disability Senior Support Worker to join the Intensive Support Team (IST) in East & North Hertfordshire. The team is based within the East & North Hertfordshire locality with existing links to other local health and social care services. This is a full time, 37.5 hours a week, permanent position, flexible over 7 days.

The successful candidate will assist with the developing and implementation of care planning and assessment working with individuals and their families / carers within their own homes.

In return you will have many opportunities to develop professionally by the provision of regular supervision both on a 1:1 basis and peer group and opportunities to develop you further through training programmes offered ., The team provide care for people who have a Learning Disability and or mental Health or Challenging behaviour needs within their own environments.,

  • To work with an allocated caseload under the supervision of a qualified practitioner.

  • To acknowledge & respect the physical, psychological, emotional, and environmental needs of the service users and their carers during contacts.

  • To plan and lead group and individual interventions in conjunction with the case holder.

  • To carry out delegated tasks without direct supervision from a qualified practitioner, in a variety of settings, including LD and MH inpatient services, and then to report observations back to the case-holder.

  • To attend and contribute to meetings as agreed with the case holders.

  • To participate in the assessment and treatment process so as to further develop individual service user's skills. This will include direct and indirect support to maintain the service user's physical and psychological wellbeing. It may also include transportation of service users to support them to access appropriate services & facilities as part of the assessment and treatment plan.

  • To keep accurate records of tasks undertaken, observations and events concerning service users and to report to the relevant members of the team, as appropriate.

  • To prepare reports on individual service users, as requested.

  • To maintain and promote good communication and working relationships both within the team and with colleagues from other agencies.

  • To develop a knowledge and understanding of the specialist needs of individual service users, and the approaches used in their care plans.

  • To maintain skills and knowledge by actively participating in all mandatory training and professional developmental opportunities.

  • To report and document any changes or concerns in a service users health / behaviour to a senior member of staff.

  • To report and document incidents to a senior member of staff.

  • To participate in regular supervision and the annual appraisal process.

  • To participate in the induction of new staff members, students, and trainees.

  • To work within Team and Service standards.

  • To be willing to continue to develop their skills and knowledge through training opportunities.

  • To be willing to participate in promotional activities such as healthcare events, team presentations both local to Hertfordshire and nationally, to raise awareness of the work of the team and of the healthcare needs of people with learning disabilities.

    For this role we are looking for candidates who posses excellent communication skill and can identify and use different methods of communication.


  • Candidates must hold a valid driving licence and access to a car due to having to travel around East and North Hertfordshire to enable our service to be provided in the persons own home or workplace.

    Candidates must have an awareness in assessing risk

    IST uses a Positive Behavioural Support as a framework so would be involved in developing and implementing PBS plans in conjunction with the wider Multi Disciplinary Team,
  • Evidence of academic achievement to at least GCSE level or equivalent in English, Maths, and a science subject, A relevant care qualification, Experience of working with people who have learning disability and who may have mental health needs and/or challenging behaviour, The ability to work under the direction and indirect supervision of qualified practitioners.

  • The ability to deliver the band 4 role within an agreed care plan.

    Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.


  • Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

    The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

    Our Trust values are:

    Welcoming. Kind. Positive. Respectful. Professional.

    These values are at the core of who we are, everything we do, and how we do it!

    Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?, Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional