Internal Sales Representative

The Internal Sales Representative is responsible for maintaining and developing their own customer ledger, with a keen focus on account management, to capitalise on customer relationships, follow up leads and maximising growth and profitability., This is an office-based role. You will be expected to manage and grow your existing customers, find and win new business to increase share of basket. You will aim to exceed sales and margin targets, identify category gaps, set objectives, and successfully secure new sales maximising the average drop value. You will report to the Regional Sales Manager and will be supported the Group Customer Service Manager

• Achieve sales and margin targets.


• Win & retain profitable new business.


• Retain and grow existing customer sales and margins.


• Ensure regular customer contact to achieve outstanding customer service.


• Work with internal departments and suppliers to maximise sales, margins, and product knowledge.


• Have a good understanding of your geographical target area to grow reputation and suggest ideas to the business.


• Ensure all relevant administrative and reporting requirements are fulfilled within deadlines set.


Key Result Areas

KPI's / Financial

• Exceeding targets


• Growth of downtrading accounts


• Customer profitability


• Increased share of basket
  
  The role requires a self-motivated, forward-thinking individual, able to balance the key priorities of increasing sales revenue, profitability, and highest levels of service., Excellent communications skills


• Attention to detail, methodical and thorough.


• Able to manipulate and understand data to identify trends.


• Ability to organise, prioritise, and complete tasks.


• Able to adhere to business processes and ensure team are compliant.


• Personable and approachable


• Demonstrate commercial acumen.


Can manage customer expectations balanced against profitable business relationships.