HR Systems Administrator - Oxford

The Service Desk provides first level support to staff for queries relating to eRostering, pay, expenses and other HR Systems. The team manage the e-rostering and e-expenses systems and sends information to our outsourced payroll provider to ensure staff are paid. Duties include responding to staff queries received by telephone or through the service desk portal, completing system configuration changes, setting up system access, managing the Trust's pay process and resolving pay and expense queries. The successful applicant will also be responsible for ensuring that the data held in the systems is accurate by completing data quality reviews.

We are looking for an enthusiastic and committed individual to join our growing pool of Service Desk Administrators, who can work well in a team but autonomously when required.

If you have great customer service skills as well as a level of patience, can easily explain complex technical information to staff using everyday language, this is the role for you. The successful person will ideally have previous experience of supporting IT systems and databases. The role will require you to be flexible and responsive and you will need to plan and prioritise your work to ensure deadlines and service standards are met.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

The successful candidate will receive regular supervision, work within a positive and effective Service Desk Team and be supported with their professional development. They will have opportunities to take the lead on specific HR systems in order to be the system admin lead for that area, developing detailed system knowledge. The role will work cross functionally working collaboratively with the wider HR function, other clinical and non-clinical services.

This is an exciting time to join the team and be a part of this transformational change. Working as a member of the HR Systems and Reporting team offers an engaging, collaborative, and supportive environment that gives you the freedom and autonomy to carry out the role, whilst encouraging you to also be creative and share ideas and recommendations for change.