HR System Coordinator

We have an exciting opportunity for an HR Systems Coordinator to join our HR Service Improvement Team on a 12-month Fixed Term contract. This newly created role will report into the HR Service Improvement Specialist and provide triage and support to our HR Service Improvement and Corporate Systems Teams. This is a full-time position working 35 hours per week Monday to Friday and offers hybrid working, 2 days per week based in the office in Oldham and 3 days from home.

As HR Systems Coordinator you will act as the first point of contact for colleagues requiring guidance or support with Oracle HR system queries. Delivering a customer focused, proactive HR service on a full range of HR system issues, escalating and delegating queries as appropriate.
Key responsibilities will include:

• Working with the internal HR team to deliver guidance and product support.


• Running low-level system updates, issues, and amendments.


• Providing general system & data administration support alongside the existing HR Operations Team.


• Supporting with report management, data compliance and content sharing via the Oracle platform.
  
  We're a customer-focused organisation so we know that how we do things is just as important as what we do. You'll not only be an experienced HR Systems Coordinator, but you'll also have great customer service skills and a willingness to go the extra mile to get the job done. You'll also be able to demonstrate the below essential skills and experience:


• Broad experience of working within an HR function in a senior administrative or co-ordinator capacity.


• A general understanding of UK Employment law the application of HR policies and procedures.


• Experience of working within a customer service environment.


• Highly structure and organised. Able to handle a range of projects and priorities.


• Experience of working to deadlines.


• Excellent attention to detail.


• Good oral and written communications


• Good knowledge of Microsoft Office, Word, Excel, Outlook.


• Demonstrates the Guinness Behaviours.

Desirable:

• Working knowledge of Oracle HR system or experience of working with a cloud-based portal., Educated to Level 2 (C+ or 9-4 GCSE or equivalent) or higher.

Desirable:

• Working towards / or willing to work towards CIPD Level 5 qualification.
  
  The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.