HR Officer

Under the direction of the Senior HR Business Partner, this post supports a professional and high-quality HR service to employees within your Directorate, the wider Society, and external stakeholders. You will be able to demonstrate that you have provided sound advice and guidance on matters spanning the full employment cycle., Organisational Effectiveness

• Act as the first point of contact for all employee related queries, including providing guidance and initial advice to staff on the Society's policies and procedures.


• Participate in Business Partnering meetings alongside the Senior HRBP including preparing key employee metrics, making recommendations, and tracking and actioning outcomes.


• Managing new starter and leaver processes, including conducting exit interviews and actioning any follow up.


• Liaise with the Payroll Manager to ensure that all payroll instructions and changes are actioned.


• Jointly run the HR Operations meeting to provide insight and updates to the team on all areas of operational activity.


• Management and action of the HR Inbox when required.


• Participate and deliver on HR projects as directed and required.


• Be a proactive ambassador for the HR team.


Recruitment

• Proactively manage end-to-end recruitment for specified Sections.


• Provide best practice advice for Hiring Managers, other team members and external stakeholders during all stages of the recruitment process.


• Maintain an overview of Directorate recruitment activity and work with and support the HR Administrator as necessary to ensure a smooth process.


• Ensure onboarding compliance is completed in line with relevant legislation, including Right to Work checks.


• Support the management of probation periods, advising and escalating issues where necessary.


• Manage relationships with recruitment agencies, aligning with organisational policies and agreed terms.


• Update and review the recruitment budget to enable cost effective recruitment decision making.


• Evaluate the service of recruitment providers, making recommendations for improvements where necessary.


L&D and Engagement

• Engage with the L&D Manager to support delivery of the L&D agenda.


• Coordinate with the L&D Manager delivery of Group Staff Induction for new starters.


• Support the Senior Business Partners with the Staff Consultative Committee, coordinating the meeting and proactively anticipate arising employee matters ahead of the Committee meeting.


• Liaise internally with key individuals, networks, and steering groups to inform content, activities, and communications.


• Support the HR team with the various platforms such as our e-recruitment tool and staff engagement, including writing content and liaising with providers.


• Support on recruitment related training needs.


• Support the HR team with the wellbeing agenda and delivery of related activities.


• Welcome new starters to the Society and provide a positive onboarding experience.


Employee Relations

• Provide best practice guidance and manage employee matters, in line with RS policy and legislation, to resolution.


• Prepare occupational health referrals for employees and implement actions as necessary.


• Review and monitor employee absence data and take proactive action when required.


• Able to create effective summaries and notes for all cases for good record keeping, Offers their assistance if they have the capacity, without the need to be asked.



• Actively seeks opportunities for gaining feedback from others



• Presents with confidence within own section and area of remit.



• Communicates confidently, asks questions and checks for understanding.



• Values the input of others, balances that with a sense of purpose to get the job done



• Possesses self-awareness and senses situations prior to acting or communicating.


Resource management

• 
  Is aware of and works within budgetary and resource constraints
  
  
• Organises own workload prioritising according to business need



• Is flexible and adapts to changing circumstances and priorities



• Looks for ways to improve quality or results



• Meets the standards of quality expected of their role



• Maintains high standards despite pressing deadlines



• Does work right first time, corrects own errors and regularly produces accurate, thorough, professional work.



• Is able to multitask and manage urgency in a calm and practical manner.



• performs a wide variety of tasks and changes focus quickly as demands change



• Undertakes additional responsibilities and responds to situations as they arise with minimal fuss and supervision.


Critical thinking

• 
  Thinks tasks, queries and problems through and considers what they need to know
  
  
• Uses relevant information when providing a service, solving a problem or dealing with a query



• Is open to new ideas and willing to try them



• Makes decisions within well-defined guidelines



• Uses initiative to select most appropriate solution to straightforward problems



• Analyses both successes and failures for clues to improvement



• Prepares for problems or opportunities in advance



• Distinguishes the main issues from side issues



• Proposes various solutions or options for consideration defining the pros and cons of each


Adaptability

• 
  Adapts to changes in workload without letting standards slip
  
  
• Listens to and accommodates the alternative views of others



• Takes on new challenges when asked to do so



• Is receptive and accommodating when asked to take on new projects outside of their usual job specification.



• Remains open-minded and changes opinions on the basis of new information



• Performs a wide variety of tasks and changes focus quickly as demands change and with minimal disruption or fuss


Managing people and relationships

• 
  Values and appreciates the importance of feedback
  
  
• Shares responsibility for the performance and workload of the team where appropriate



• Handles requests promptly and politely



• Respects opinions and deals appropriately with complaints



• Works to improve the performance of oneself and others by pursuing opportunities for continuous learning.



• Constructively helps others in their development.



• Exhibits a "can-do, will-do" approach and inspires peers to excel.



• Asks questions and probes to understand stated and underlying needs, issues, concerns and problems



• Addresses concerns and problems fairly, empathetically, decisively and promptly, maintaining a diplomatic and professional manner



• Manages expectations and keeps everyone concerned up-to-date on progress



• Raises concerns and recommends potential solutions for those processes that negatively impact on relationships, customer service or the fair treatment of customers.
  
  The postholder will be expected to take ownership for their areas of work and lead on specific cross organisational areas working with the HR team to plan, develop and implement the HR strategy., Good knowledge of UK employment law and best practice.


• Knowledge and application of HR policies and procedures.


• Competent user of HR information systems and payroll software.


• Good communication and interpersonal skills.


• Able to manage sensitive and confidential information in line with GDPR best practice.


• Excellent time management and organisational skills.


• Comfortable engaging with and advising stakeholders all levels.


• Ability to use discretion, tact and diplomacy when negotiating to achieve positive outcomes.


• Experienced in giving presentations to small groups.


• Works in line with the Society's Values and implements them in all interactions.


Competencies:
Self-management

• 
  Enthusiastic and positive attitude
  
  
• Reliable and consistent



• Output is accurate and of high quality



• Punctual and meets deadlines



• Confident of own abilities



• Knows personal values, strengths, weaknesses, opportunities and limits



• Gains insight and learns from mistakes



• 'Let's go' of an issue and knows when to move on



• Is open and non-defensive when faced with criticism



• Ensures actions are consistent with words and messages


Working with others

• 
  Willing to cooperate and share knowledge within the team, Shares all relevant, critical and useful information
  
  
• Willing to help others in times of need



• Listens to and acts upon feedback from senior colleagues and willingly learns from others



• Able to give simple presentations to sectional colleagues



• Understands that one's own actions and behaviours will influence how others perceive and engage with the Society