HR / OD Advisor

Job Purpose Provide high-quality advice on all HR issues and work alongside the HR Team to ensure there is the best people-management practice, including workforce management and development and employee relations across the organisation and general practice. Providing customer focused comprehensive and pragmatic HR advice and support to GP Practice Managers and employees in line with HR policies, procedures and legal requirements. To support the senior HR team in the delivery of the Strategy/Business Plan, in order to meet the organisational goals and objectives such as the People Strategy. To work on specific delegated corporate HR projects in line with the HR strategic plan.

To act as a role model within the HR team and within the wider Taurus Team and GP Federation, demonstrating Taurus values at all times. To establish and maintain effective working relationships at all levels of the organisation including board members and colleagues in general practice. Main Responsibilities 1. HR Practice & Advice Work with Taurus Managers to improve the standard of HR practice ensuring that best practice is developed in terms of workforce management, development and employee relations for all staff.

Ensure effective HR information is provided to the senior HR Team on HR performance measures as required. To advise Taurus Managers in a professional capacity upon employment law, relevant policies and procedures and terms and conditions of employment. In addition, advise upon work performance, maternity, ill health, re-deployment and salary issues. 2.

Employee Relations To advise and support managers in a wide range of employment relations issues which may include managing conduct, performance, and sickness, the recruitment and selection of staff, equality and diversity, maternity regulations, harassment and bullying, disciplinary, grievance and dispute issues effectively. To provide clear, consistent and practical advice that is in line with up-to-date and relevant employment law and Taurus policies and procedures. 3. HR Systems and Documentation To assist the senior HR to ensure that appropriate HR systems for all relevant activity are developed, maintained and updated so that all appropriate Employee Relations activity and information is captured in an accurate, timely, and efficient manner in accordance with data protection/GDPR requirements, employment legislation and Taurus policies.

4. Organisational Development, Service Improvement & Change To work with the senior HR team and managers across Taurus and general practice to improve efficiency and performance enabling on-going improvements to be delivered in the quality, service and cost effectiveness of services. To work collaboratively with the senior HR team and colleagues to change and improve services and their efficiency by providing challenge and advice to facilitate delivery of projects which maximise the efficient working of staff and their engagement. 5.

Training & Development To work with the senior HR team to plan, prepare and deliver team briefings, or workshops to Taurus Managers & staff on key HR / OD themes (when relevant) e.g. People HR System, Wellbeing Initiatives, Staff Engagement etc. With the Senior HR team, develop a wider development plan for the workforce to further develop their skills. 6.

HR Policies To support the senior HR team, to review, update and draft HR as required. Work with Taurus Managers to ensure policies and associated procedures are practical, easily understood and meet employment law and best practice requirements. Personal Development To complete mandatory training and fire lectures regularly and assist with fire policy/evacuation procedure when necessary. To keep up to date with and attend training on revisions to information systems or changes in protocols for the inputting of data in the light of Local and national initiatives.

To adhere to agreed protocols at all times. To participate in the appraisal process on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post. Clinical Governance & Quality Assurance To realise the importance of confidentiality when dealing with patients and staff, particularly when giving or receiving information over the telephone in accordance with the General Data Protection Regulations. Maintain the high standards of the service by contributing towards individual, team and service objectives and acting at all times in the best interest of patients.

To accurately collect, collate and input data to Information Systems as required by procedures to ensure that patient database records are up to date and accurate. To participate in the Appraisal and Personal Development plans on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post. Information Governance Taurus Healthcare requires its staff to comply with Information Governance related standards and policies at all times when dealing with confidential information, which includes any information relating to the business of the company and its service users and employees. All Taurus Healthcare staff are bound by a duty of confidentiality and must conduct their duties in line with the General Data Protection Regulations and Freedom of information Act.

Post-holders must maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately and kept up to date. The post-holder must only access information, whether paper, electronic or in other media, which is authorised to them as part of their duties. All Information obtained or held during the post-holders period of employment that relates to the business of the company and its service users and employees will remain the property of the Taurus Healthcare. Information may be subject to disclosure under legislation at the Companys discretion and in line with national rules on exemption.

Any breach of confidentiality or computer misuse could lead to disciplinary action, and in serious cases could result in dismissal. Breaches after the post-holders employment has ended could result in the Company taking legal action against them. Health & Safety To have responsibility for health, safety and welfare of self and others at work. This includes being conversant with Health & Safety policies and procedures and ensuring incidents, accidents and near misses are reported; taking part in the risk management process and carrying out tasks/using equipment only when competent to do so.

Be responsible for ensuring the general environment is clear of all hazards. All staff have a responsibility to apprise themselves of how the prevention of the spread of infection relates to their role. They have a responsibility to ensure they are aware of Company policies and procedures in relation to infection prevention and control, and ensure that they comply with them in fulfilling their role. Equality & Diveristy Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Taurus procedures / policies and current legislations. Act as a chaperone as needed. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Safeguarding Vulnerable Adults & Children Herefordshire General Practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment.

All staff have a duty to safeguard and promote the welfare of patients, their families and carers. This includes practitioners who do not have a specific role in relation to safeguarding children or adults, you have a duty to ensure you are: - Familiar with Herefordshire General Practice safeguarding polices. Attend appropriate training for safeguarding. You must have the knowledge who to contact if you have concerns about an adult or childs welfare.

This job description may be amended by management through consultation with the post holder in order to reflect changes in, or to, the job.