Housing Officer

If you have a passion to make a real difference within the community\xe2\x80\x99s people live within, then joining a team of successful Housing Officers could be your opportunity to add value and help improve lives.

We\xe2\x80\x99re delighted to be expanding our Housing officer team, introducing 2 new opportunities within this community-based team. Working 36.25hrs per week these permanent roles will see you working across a region which covers locations such as Cambridgeshire, Northamptonshire, and Rutland. Your work will make a direct positive impact, helping to improve community spirit, support residents within them and deliver a heartfelt service at each interaction.

At Longhurst Group we\xe2\x80\x99re on a mission to deliver an excellent housing service by listening to our customers, caring about the communities they live in and supporting people to live the life they choose to live by providing a localised and dedicated service with an added personal touch.

The role of a Housing Officer is varied enabling you to add immense social value, you\xe2\x80\x99ll:

• Be part of a team of working collectively to deliver an effective and efficient tenancy and estate management service.


• Support and help customers by putting them at the heart of everything you do, helping to work through anti-social behaviour concerns.


• Have a visible presence within the community completing estate walkarounds with our partners.


• Work collaboratively with other teams, partners, and stakeholders to ensure that vulnerable people are safeguarded and that our communities are safe and pleasant places that people want to live in


To be successful as a Housing Officer you\xe2\x80\x99ll need to have a strong customer focus, be organised, driven and have a good working knowledge of the social housing sector. Experience of tenancy/estate management or lettings would be an advantage, you may also come from a legal background and have knowledge of applying legislation to tackle anti-social behaviour.

This role will primarily be community-based, however there will be some homeworking included to support admin duties for this role. There will also be a requirement to occasionally attend our offices for training or meeting purposes to support your colleagues or customers. Full training will be provided upon starting. A full driving licence and access to a vehicle will be essential for this role.

Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

As an equal opportunities\xe2\x80\x99 employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.

We are one of the leading housing groups in the Midlands and East of England, providing more than 23,000 homes and a wide range of care and support services.


• 28 days annual leave plus bank holidays


• Car Allowance = \xc2\xa32,500 per annum (non-contractual, annually reviewed)


• Pension Scheme


• Life Cover (as part of pension scheme membership)


• Health Care Cash Plan


• Free Eye Tests


• Investment in your personal development through our extensive learning and development opportunities.


• Family friendly, carers leave plus other paid leave


• Free membership of our Health Cash Plan


• Employee Assistance programme


• Wellbeing Support


• Free flu jabs


• Long Service Awards


• Carers Networking Group a platform to support Unpaid Carers


This role currently attracts a non-contractual car allowance according to our Driving at Work Policy. This is currently set at \xc2\xa32,500 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you.