Housing Officer

At Salix Homes we are about so much more than just providing homes, we deliver services and provide support to help our customers to live, grow and thrive.

We have an exciting opportunity available for housing professionals to join our housing management team as Housing Officers.

You must have a good understanding of the issues affecting disadvantaged communities and be committed to providing excellent customer service.

The role - What I'll be doing
If successful, the main duties of your role will include responsibility for:
- Allocations and lettings
- Anti-social behaviour casework
- Domestic abuse and harassment cases
- Safeguarding and tenancy support
- Tenancy and estate management
- Tenancy changes/mutual exchanges/succession and assignment/left in occupancy
- Investigation of tenancy fraud cases

You will be responsible for a defined geographical 'patch' and act as the custodian of your patch 'owning' and seeking resolution of customer and community concerns.

We are looking for an experienced housing professionals with relevant experience of providing customer facing services in a housing, community, or neighbourhood setting.

Annual Salary of £33,024 - £34,834
- Up to 34 day's holiday + bank holidays
- Flexi Time
- Flexible Working and Family friendly policies
- Generous Defined Contribution Pension Scheme
- Life Assurance worth 3 x annual salary
- Health Cash Plan which also provides a range of discounts including discounted gym membership
- An inclusive and positive colleague culture - Investors in People Gold accredited organisation.
- Advocate of the Greater Manchester Employment Charter

Salix Homes are proud to have been awarded membership to the Greater Manchester Good Employment Charter and we will constantly strive to improve working conditions for our colleagues

Salix Homes is an Equal Opportunities Employer and opposes all forms of unlawful or unfair discrimination. Our customers come from all walks of life, and so should we. As we're interested in expanding our workforce diversity, we welcome all applications.

We're proud members of the Armed Forces Covenant and will also invite to interview any disabled candidates who demonstrate the minimum standards for the role.

We want everyone to be able to perform to their best throughout the recruitment process so please let us know if you have any concerns or need any assistance or adjustments at any stage.