Housing Assistant

Job Introduction Northumberland County Council's Staff Bank provides a pool of highly skilled temporary workers who are looking for a long-term placement, or who want to work flexibly within the council. If a team needs support due to sickness, common staff shortages, or general vacancies, they call upon registered bank members to fill available assignments. These can be filled via a long-term assignment for up to 12 months or on an ad hoc basis.
The role:

You will support in the management of Northumberland County Councils 8,500 stock of tenanted homes, the Estates Team provide a proactive service in supporting customers sustain their tenancies.

You will be a highly motivated, customer focused individual who thrives on making a positive difference to others, the successful candidate will work well with others and be able to form strong partnerships.

Having a strong customer focus you be able to build a rapour with customers over the telephone whilst collecting data.

The position will be based at Compass House, Blyth.

This is a temporary position, Monday to Friday from 8.30am to 5pm.,

• Career opportunities - Build and increase your employability and professional network with the opportunity to gain fixed term and permanent contracts.


• Try different roles within the organisation to find your fit.


• Develop new skills and enhance current expertise to help supplement your career.


Where we receive a high volume of applications for a post, we may bring the closing date forward. You are therefore advised to submit your completed application as early as possible to avoid disappointment.

The Staff Bank is managed by the Temporary Staffing Team, who you can contact via temporarystaffing@northumberland.gov.uk. You will be subject to Northumberland County Council's pre-employment checking process which includes a minimum of 2 references covering the past 3 years, health clearance and proof of right to work in the UK and depending on the assignment you may be required to undertake a DBS check.

Excellent customer service skills.

. Great communication skills.

. Experience of using Microsoft Office.