Hotel Restaurant Manager

The Grand Hotel

Hotel Restaurant Manager


The Grand Hotel, Torquay, Torbay

  • Full time
  • Permanent
  • Onsite working

Posted 2 days ago, 15 May | Get your application in today.

Closing date: Closing date not specified

job Ref: fecee64f706a41a2b6109d16b1f0b3fb

Full Job Description

As part of our exciting recruitment program we are looking to recruit a experienced Hotel Restaurant Manager on a full time basis working to the needs of the business.

The position involves late nights and weekends and also due to the nature of the business will be required to work during peak seasonal holidays.

You will ideally have worked within a hotel restaurant/bar at supervisory or management level or within another supervisory position within a food and beverage outlet. The position would suit a candidate looking for Food & Beverage / Senior Management progression with excellent opportunities to progress further.

This a fantastic opportunity for a talented individual to join our hotel in assisting us to achieve our financial and customer satisfaction goals. You will be part of a challenging department in achieving high standard of customer care, creating the ultimate customer experience within our busy and vibrant hotel.

As Restaurant Manager you will be expected:

  • Lead by example with regard to service standards as required for a 4 star dining standard.

  • Deliver a truly warm and welcoming experience for all guests in the restaurant.

  • Work with the team to ensure that guest expectations are exceeded at all times in all areas of restaurant service delivery.

  • Ensure a full understanding of billing to ensure guests are charged correctly, EPOS is always maintained with the correct pricing and the team are trained accordingly to the agreed policies to ensure no losses.

  • Possess an outstanding knowledge of all food, wines, bar, cooking techniques and allergy requirements to ensure guests can be advised appropriately at all times.

  • Possess an outstanding knowledge of restaurant and bar service styles.

  • Overseeing shifts and remaining hands on within the operation.

  • Always ensure the restaurant is consistently presented, with a strong focus on quality, cleanliness and hygiene.

  • Competently manage the ordering and control of stock items ensuring availability at all times.

  • Help manage the heart of house service areas to include cleanliness, hygiene, stock control and wastage.

  • Maintain strong and effective relationships with the kitchen team.

  • To have the ability, confidence and capability to deal with any guest or staff concerns.

  • Be responsible for coaching, training and mentoring the restaurant front of house team.

  • Optimise sales and work alongside our Executive Head Chef and his brigade to develop the business.

  • Working closely with the Food & Beverage Manager and Senior Hotel Management in the development of the department and the business.

    Previous managerial experience in a successful, vibrant, high volume restaurant.

  • A strong background from within hotel or restaurant sector, preferably at a 4 star standard.

  • Strong communication skills (verbal, listening, writing).

  • Exceptional organisational skills.

  • Possess a keen eye for detail.

  • Have a passion and strong knowledge for all things food and beverage.

  • An understanding of the ingredients we use, cooking methods and understand various dietary requirements.

  • The determination to create a memorable guest experience., Supervising experience: 3 years (preferred)

  • Restaurant management: 2 years (preferred)

  • Food & Beverage: 5 years (preferred)

    The Grand Hotel is one of Torquay's finest 4 star hotels situated opposite Torre Abbey Sands with a spectacular view over the bay! The hotel consists of over 120 bedrooms forming different individual styles and views, The 1881 Restaurant, The Brasserie & Lounge, Leisure & Spa Facilities with indoor and outdoor swimming pools along with perfect events spaces which accommodates meetings, weddings and events. The hotel is part of The Richardson Hotel Group which is a established hotel group operating additional hotels in Torquay, Falmouth & Exmouth.

  • Following business expansion, we are now looking to recruit hospitality individuals to be part of our ongoing journey in continuing the development of our hotel business. If you are a hospitality individually and are looking for a new challenge and would like to be part of an exciting journey within the business and for yourself then we would like to hear from you.

    £30,000 - £33,000 a year - Permanent, Full-time, Pulled from the full job description
  • Company events

  • Company pension

  • Employee discount

  • Free parking

  • Gym membership

  • On-site parking, Job Types: Full-time, Permanent

  • Pay: £30,000.00-£33,000.00 per year

  • Company events

  • Company pension

  • Employee discount

  • Free parking

  • Gym membership

  • On-site parking

  • Schedule:
  • 10 hour shift

  • 8 hour shift

  • Day shift

  • Holidays

  • Monday to Friday

  • Weekend availability