Hotel Operations Manager

Our ideal Operations Manager will oversee and direct all aspects of the operation at the Hotel under the guidance of the General Manager and ensure that objectives are delivered in line with the business strategy and objectives of the Ansty Hall Hotel.
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  Lots to do, but lots of fun
  
• To manage staffing levels across all areas to ensure a constant supply of flexible, multi skilled staff available to deliver consistent service.


• Deliver all costs within budget, most notably liquor GP, wages and direct operational expenses.


• To evaluate, update and improve service standards on an on-going basis in line with guest feedback received.


• To contribute with senior Management Team in the preparation of the hotel's strategic plan, marketing plan and budget.


• Offer consistent, high standards of service and assistance to guests and maintain a presence that offers courteous and attentive service.