Hotel Cleaner
Pineapple Hotels
Hotel Cleaner
£24960
Pineapple Hotels, Exeter
- Part time
- Permanent
- Onsite working
Posted 2 weeks ago, 4 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 1f10202e843943cb9c545e4730acc532
Full Job Description
The Hotel Housekeeper reports to the Hotel Manager and is responsible for supporting the successful performance of the Hotel by ensuring a professional, friendly and highly efficient experience is delivered to our guests., · Create and sustain a work environment that embraces the mission, culture and values of the business and consistently role models those behaviours
· Supporting the Hotel Manager in all areas as required
· Always maintain a friendly yet professional relationship with hotel guests, visitors and fellow colleagues
· Ensure they are knowledgeable as to the requirements of the relevant standard operation procedures (SOPS)
· Knowledgeable of the hotel and guest accommodation facilities and services provided
· Knowledgeable of the department's safety and emergency procedures
· Manage lost property in accordance with the lost property standard operating procedure
· Clean all areas as requested by the Hotel Manager including bedrooms, bathrooms, showers and toilets, and kitchen areas to the highest standard
. Make beds in accordance with the SOP
. Manage the delivery and storage of linen
. Be able to work within the designated time frame
. Undertake room deep cleaning as required
. Perform carpet cleaning using the equipment provided
· Replenish stocks of toilet roll, soap, paper towels as necessary
· Vacuum corridors, office areas and stairs as requested
· Damp wipe paintwork and high dust all areas
· Remove any rubbish to the designated area
· Report any maintenance and repair tasks in the hotel to the Hotel Manager
· Escalate anything unusual to management
· Any other duties reasonably required of you to support the business as needed.
· No previous experience required although would be advantageous
· Must have excellent customer service skills
· Must be skilled in hotel room cleaning to the highest of standards
· Must have a meticulous attention to detail
· Must be able to work on their own initiative
. Must be able to prioritise and organise work load
· Must have excellent communication skills