Hospitality Manager

We currently have a fantastic opportunity for an experienced Hospitality Manager to work at our RAF Wyton contract.

As a Hospitality Manager, you are at the heart of our operation and we are looking for a team player who will share our energy and passion and will contribute to our ongoing success.

Are you a hard-working individual with a cheerful, positive personality with exemplary customer service standards - then you are the person for us!

Other Responsibilities will include:

• Provide hospitality and catering services on site


• Overseeing the soft FM service delivery


• Communicate regularly with client (as agreed)


• Complete action plans following client satisfaction surveys


• Promote the unit and act as a Compass Advocate at all time


• Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue where possible


• Analyse, monitor, and manage GP whilst ensuring cost and sales records are accurately inputted and maintained


• Ensure all customer requirements are communicated to all departments in advance to ensure effective planning


• Complete/adjust labour schedule in line with sales


• Analyse and effectively manage all in unit costs


• Ensure budgets are understood and achieved ensure all costs are managed effectively within budget
  
  Proven experience in hospitality and events


• You will have the ability to display a real passion for food and customer service and be financially and commercially astute.


• Good Communication skills - both written and verbal.


• Good computer skills


• Interpersonal, administrative, and organisational skills


• A \\'Can do\\' attitude


• Eye for detail
  
  Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
  
  We ensure you\\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:


• To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working


• Exclusive travel discounts with TUI, Expedia, Booking.com and many more


• Save money on your food shop with discounts on Tesco, Sainsbury\\'s, Morrisons and many more


• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits


• Up to 44% off cinema tickets to enjoy your favourite blockbuster


• Regular emails filled with the best discounts and savings available


• Receive cash rewards every time you spend and use them on a wide range of brands


• Un-wind with us with free wellness, mindfulness and exercise classes


• You can share all discounts and offers with your friends and families


• Contributory pension scheme


• Grow your career with our Career Pathways and MyLearning programmes