Hospital Services Assistant

Andra Patriche

Hospital Services Assistant

£23795

Andra Patriche, Exminster, Devon

  • Full time
  • Temporary
  • Remote working

Posted 1 week ago, 19 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: e6bba4aaa32e4c0d8ff86a3956e633e8

Full Job Description

  • Support the Hospital Services team with key admin responsibilities including printing, managing the team's rota and e-mail inbox

  • Be the first point of contact for the team receiving inbound telephone calls

  • Ensure carers are signposted to other relevant services and organisations

  • Maintaining the providers database

    We are looking for a reliable and detail orientated Hospital Services Assistant to join our dedicated team in providing vital support to carers across the region., Excellent communication and inter-personal skills, with the ability to empathise with the needs of carers.

  • Evidence that the candidate meets the basic skills set for use of computers/databases/MS packages as appropriate for the role.

  • Knowledge of relevant regulation and legislation in particular GDPR

  • Evidence of excellent administration, organisational and record-keeping skills, and ability to write in a clear, concise and professional manner.

  • Evidence of experience flexibly working from office and home, ensuring ability to prioritise work.

  • Car driver/owner (or otherwise able to satisfy, with appropriate adjustments, requirements for travel associated with the role).

  • Right to work in the UK.

    Westbank is an award-winning organisation, leading provider of Carers Services in the UK. The Hospital Services Team provides up to six weeks wellbeing support to family, friends and unpaid carers when either they or the person they support, has been discharged from hospital., Westbank is an award-winning, Devon-based registered charity established in 1986 and became a company limited by guarantee in 2007. The organisation was originally set up to provide practical and emotional support to people in the villages along with west bank of the River Exe. The organisation now works with communities and individuals across Devon.


  • Devon Carers is a service delivered by Westbank, and is one of the largest and most successful carer's services in the UK, providing information and support to over 27,000 unpaid carers of all ages. Devon Carers is the focus for the delivery of a number of services for carers of all ages across Devon, including peer support, hospital services and young carers., Since 1986, Westbank Community Health and Care has made a difference to the lives of thousands of people of all ages across Devon by supporting many aspects of their health & wellbeing, both physical & mental. Every penny we receive enables us to reach more people in your community, supporting their independence and helping them to live happier & healthier lives, whatever their individual needs, now and in the future. Thank You for your donation

    As well as enhanced annual leave allowance (33 days per year, inclusive of Bank Holidays) you will be joining us in our mission to empower and support carers across Devon and YOU will be making a difference, EVERY DAY!

    Rate of pay: £10,277.12 pro rata - £22,010.56 FTE

    Hours per week: 18 (Wed 09:00 - 15:30 or 10:30- 17:00, Thurs, Fri 10:30 - 17:00)