HMO & Licencing Coordinator

Here within our Asylum Accommodation and Support Services Contract (AASC) we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.

We're recruiting for a HMO and Licencing Co-ordinator to join our Property Team where you will be responsible for ensuring all properties across the portfolio have the required mandatory licencing in place to comply with the AASC contract, and Housing Act (2004). Collaborating with Landlords, Field Teams and Local Authorities to ensure statutory requirements surrounding licencing are met and ensure enforcement notices are actioned or challenged accordingly. You will keep the data and Management Information up-to-date and providing regular, timely and accurate reporting. You will collaborate with IT and the Business Improvement Team to identify innovations to improve the licencing process.

You will need to hit the ground running on joining us, so it is essential you have strong knowledge of property licencing requirements, knowledge of the required certification for licencing applications and comprehensive understanding of regulatory and statutory residential property standards. We are looking for a self-motivated person with a pro-active approach to work, experience of managing high volume workloads whilst delivering successful outputs. It's a great time to join AASC, we are one of the largest contracts and you will play a huge part in laying the foundations for continued growth!

In return we can offer a supportive and collaborative environment that respects work/life balance and ultimately contributes to the delivery of vital public services in the UK.

• Strong knowledge of property licencing requirements (Mandatory, Additional and Selective Licencing).


• Knowledge of the required certification for licencing applications, such as Gas Safe and Electrical Installation Certificates (EICs).


• Comprehensive understanding of regulatory and statutory residential property standards. Possess a good working knowledge of Local and National residential property legislation. (Housing Act 2004, Homes Act 2018).


• Knowledge of interrogating Fire Risk Assessments


• Interpreting floor plans to ensure maximum occupancy in properties


You must enjoy working as part of a team, with experience and demonstrable abilities to analyse quality and efficiency. You will utilise your excellent organisational, analytical and thinking skills whilst paying attention detail to detail and maintaining accuracy at all times.

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


• Employee Assistance Programme


• Chance to contribute to innovation in the Immigration sector


• A company passionate about diversity and inclusion


• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality


• A safe and supportive culture


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