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Hire Controller

HIRE 4 LOWER (TOOL HIRE & SALES) LIMITED

Hire Controller

£32000

HIRE 4 LOWER (TOOL HIRE & SALES) LIMITED, Kennington, Lambeth

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 22 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 50467c2601f9490589033276871f37f0

Full Job Description

  • Deal with all telephone enquiries/orders from customers and provide accurate


    • information on equipment as required
  • Liaise with the Workshop and Drivers to ensure that equipment is available

  • Liaise with Foreman & GM to ensure consistent availability of Top 50 items

  • Co-ordinate Drivers to ensure equipment is delivered and uplifted from customers on time & to


    • maximum efficiency
  • Process on hires, off hires and exchanges on Smart Office

  • Use Smart Office for purchasing, equipment searches, internal depot transfers, stock control and


    • customer enquires with no errors
  • Actively sell consumables to customers to meet monthly revenue figures

  • Ensure you fully understand use of PDA's and liaise with Drivers to ensure maximum use of the


    • system.
  • Process manual paperwork when necessary

  • Operate and maintain a daily diary recording all plant & tool movements

  • Report any customer rate or agreement defaults to your GM

  • Assist GM and credit control with the depot customer query sheet to resolve invoice queries.

  • Adapt to changes in systems and criteria as and when required and be proactive in looking after

  • Carrying out any other reasonable duties as deemed necessary by the General Manager

  • Zero customer complaints

  • On-going Management appraisal

  • Administration/information systems optimised

  • Minimal admin. errors

    GCSE or equivalent (preferred)