Helpline & Trustee Co-ordinator

The purpose of the role is to provide administrative expertise for the Helpline and Board Operations across a wide range of functions to support day-to-day service delivery, including:

• Facilitate elements of HR, Finance, IT, facilities management, and event management.


• Provide administration support for the Board of Trustees and Trustee sub-committees for their quarterly meetings.


• Ensure accurate records of Board meetings are maintained for the organisation.


• Manage communications between board members, executives, and external stakeholders.


• Act as the point of contact for the Charity Commission.


• Spearhead development project and initiatives for the Helpline and Board of Trustees.