Help Desk Administrator

We currently have an exciting opportunity for a Help Desk Administrator at Euro Car Parks. You would be part of a dynamic and exciting team within our Birmingham Office, working on our internal Euro Car Parks software.

The role includes:

• Supporting the business by ensuring customer and client communication is managed to the highest level


• Answering incoming calls and responding quickly and efficiently to emails


• General administration tasks


• Updating internal software and systems


• Collate data and information and keep accurate records

As part of the role you will work both within a team and independently. The ideal candidate will have good organisation skills, attention to detail and the ability to prioritise workloads. An excellent telephone manner and both written and verbal communication skills are key. Full training will be given to enable you to quickly and efficiently complete daily responsibilities, whilst maintaining a very high standard of professionalism at all times.
The ideal candidate will be self-motivated and proactive in identifying and improving systems and procedures. You should be IT literate numerate and able to communicate effectively at all levels.
Hours of work: 5/7 Days, working shifts, which will be varied shifts between the hours of 6am and 9pm, may include some nights shifts to cover holiday periods. 9pm-6am with enhanced payment for these hours.

Salary: £24,000 per annum

Hours: 40 Hours per week

Euro Car Parks is one of the leading UK providers of innovative and technology-based car parking solutions. Providing specialist car parking services to a wide range of blue chip clients throughout the UK we are currently looking for a dynamic, customer focused individual to join our team.