Guest Services Associate - Cardiff

As a Guest Services Associate you will ensure guests are given a warm and friendly welcome to the hotel and roomed according to department standard. Your aim is to interact with guests, embrace our latest technology, and ensure a consistent level of service is always offered from the point of arrival, through to the time of departure. Guest Services Associate are required to have extensive knowledge of the hotel and the services provided by various outlets and to consistently provide a high level of service to all guests and colleagues, ensuring the provision of excellent Concierge services throughout the stay

We are looking to recruit a Guest Services Associate to join our exceptional Front Office Team at The Parkgate Hotel. Your calm, efficient, friendly and professional personality will shine through to every guest along with your passion for delivering exceptional levels of guest service. Your multi-tasking will be second to none whilst maintaining a positive attitude at all times.

Operated on behalf of the Welsh Rugby Union, The Parkgate is located just a drop kick from Principality Stadium and?is the perfect base for match days and any occasion to explore the city sights of Cardiff.?
Stylish innovation meets?the?elegance?of yesteryear?as Cardiff's most luxurious hotel?breathes new life?into two of the city's most historic buildings.?
Dating from the turn of the 20th?Century,?the?old Post Office and County Court?are?transformed into an exquisite place to stay?with period features?beautifully restored?to?create?alluring?spaces to?meet?and drink,?dine?and?relax.?
From the?entrance?lobby tea lounge to?the rooftop spa,?refinement and sophistication?have?been?crafted into every detail?of this?luxury?lifestyle experience.?