Group Operations Specialist

Group Operations Specialist - Belvoir Group, one of the largest and leading, award-winning property specialists in the UK, are recruiting an outstanding Group Operations Specialist to provide a high level of support to our network of multi-brand Franchisees.

Working 9.00am to 5.30pm Monday to Thursday & 9.00am to 5.00pm Friday. This is a homebased role with at least one day attending the Central Office in Grantham

Reporting to the Group Operations Director, the key responsibilities will be:

• Carry out due diligence on acquisitions and resales


• Liaise with the acquisitions team on the journey of an acquisition or resale from the moment it turns from opportunity to 'in process'.


• To own the acquisition from that moment to 6 months post completion in terms of operational support


• To own the communication with the key stakeholders of each resale or acquisition including, the acquisitions team, brand MDs and BDMs and legal.


• To attend the first week of a new franchisee's opening


• To undertake certain elements of the training course


• To adhere to the processes and SLA's set out for an acquisition from point of opportunity to completion


• To adhere to the processes office visits and SLA's set out for an acquisition from point completion to 6 months post completion


• To support the audit team with on the ground accounting support if offices are in need of support to improve their compliance or client accounting issues for Safeagent


• The ability to interrogate client accounting reconciliations to find and resolve complex issues.


• To go into offices that have been identified as 'of concern' and put an improvement plan in place with on the ground physical accounting support.


This may require working away for periods of time.

• To keep spreadsheets and visit reports updated


• To plan your diary with your line manager and communicate this at least 2 weeks in advance to franchise support


• To provide back up support to help with Franchisee client accounting enquiries
  
  Ability to build strong relationships with all stakeholders


• Ability to hit the ground running


• Possess excellent customer service skills


• Excellent knowledge of the acquisitions process and due diligence


• Team player


• Highly polished


• Excellent communication skills


• Hard working


• Self-motivated and organised


• Exceptional attention detail


• Desire to succeed


• Good work ethic - punctual and reliable
  
  Salary up to £35,000 per annum depending on experience plus Company Car


• Homebased role, 3 days in the field, 1 day WFH, 1 day at Central Office


• 23 Days Holiday, 8 Bank Holidays and Birthday Leave (basic days increase with length of service after a qualifying period)


• Workplace Pension & Death in Service


• Medicash (after a qualifying period)