GP Practice Manager

To provide leadership and management to enable the practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment. Lead sustainable change programmes and quality improvement. Represent the practice externally within the local health economy.

Main Duties and Responsibilities:

1 Develop the Strategic Vision of the Practice

· With the Partners, develop and agree the shared long term business objectives for the practice, taking due note of NHSE, CCG and Locality and PHE agendas.

· Plan and execute the practice achievement of these objectives via a Business Plan

· Ensure the practice can access the resource needed for achievement of its plans

· Measure performance achieved against these targets

· Establish and communicate the organisational values of the practice, engendering full staff buy-in

· Work alongside partners in PCN and Locality, including but not limited to SEOX federation, to improve patient services and outcomes

2 Manage and Improve Patient Services

· With the Partners, plan, develop and implement procedures to:

o Enhance the provision of patient services

o Continually update the appointment system to offer the optimum access to the available clinicians

o Analyse and review service levels achieved

o Monitor patient satisfaction

o Support Clinical Governance through maintaining the policies and protocols system

o Represent the practice at external meetings, at PCN, Locality and ICB levels

3 Manage Practice Staff

· Develop practice resourcing plan, taking account of skill-mixing, DES and federated / joint staff requirements

· Select, recruit and employ staff to meet practice resourcing plan

· Ensure staff recruited are compliant with practice required skills, training and health requirements

· Develop staff to their fullest potential to meet practice Business Plan

· Manage staff performance, including the practice appraisal system

· Encourage and support staff to meet their personal training plans

· Supervise training, welfare, discipline and grievance procedures where necessary.

· Manage the change process

4 Compliance

· Ensure premises and staff insurances are maintained

· Ensure equipments are properly maintained

· Maintain fire protection and physical security of the building

· Review, monitor and ensure compliance with practice Health and Safety policy

· Ensure any accidents or incidents are investigated and appropriate remedial action taken

· Ensure that effective stock control and ordering systems are in place and are regularly monitored

· Ensure systems are in place to meet legal obligations including, but limited to, H&S, data protection, GDPR, DBS, HepB, measles

· Manage the complaints system drawing on clinical support as needed

· Ensure effective policies and procedures are in place and are regularly reviewed and updated as needed.

5 Financial Management

· Monitor income and expenditure on a monthly basis, controlling cash flows to meet the budget

· Deliver periodic reports, including budgets, to the Partners

· Manage payroll to ensure timely payment of staff and adherence to HMRC and NHS Pension scheme rules

· Ensure PPA and enhanced service claims are made efficiently and accurately

· Monitor joint income flows and its use by PCN

· Pursue additional income streams such as research and private procedures

· Liaise with practice accountant as needed

6 IT and Communications

· Work with CSU to identify the practice clinical and business information needs to achieve NHS national standards, submitting annual orders as needed.

· In conjunction with CSU ensure new hardware and software requirements are met and that systems are properly maintained.

· Ensure IT protocols, and data security are maintained and that staff training is adequate.

· Ensure patient medical records are maintained and updated as needed and that staff training is suitable.

· Develop effective internal communication and reporting systems

· Participate in, chair and/or minute practice meetings

· Gather and present information to aid decision-making

· Provide information externally where required by law, by contract or by agreement

· Ensure effective policies and procedures are in place and are regularly reviewed

This job description is not exhaustive you will be expected to carry out other reasonable tasks and projects as requested, from time to time. It will also be developed periodically as the local healthcare environment change.

Job Types: Full-time, Part-time

Pay: £50,000.00-£55,000.00 per year

Whilst previous NHS experience is welcome we would be happy to consider and appreciate the talents, transferrable skills and skill mix of candidates from further afield.,

• Medical Practice Management: 2 years (required)
  
  Goring and Woodcote Medical Practice is a 2 site practice to just over 10,500 patients of the named villages and its rural surrounds in South Oxfordshire. We are a 6 partner practice with almost 50 staff and are part of the Wallingford and surrounds PCN. We have a multidisciplinary team consisting of a first contact physiotherapist, clinical pharmacist, paramedic and social prescriber, amongst others.


The practice is dispensing on both sites, with automated collection machines and has started pharmaceutical wholesaling. QOF achievements are high and we are CQC rated as good. We are a training practice with GP registrars and medical students often rotating through the practice. We provide GP services to a local boarding school, as well as weekly GP clinics to a police rehabilitation centre. We use AccuRx triage for managing our access and are keen adopters of digital innovation, with social media channels and a well used website.

The sucessful candidate will be highly motivated with excellent leadership, management and financial skills. You will be working closely together with the partners in developing strategy in the rapidly changing healthcare environment. You will be supported by our operational and finance managers and our team leaders. We have an independent HR company providing contract and HR support.


• Canteen


• Free parking


• On-site parking


Schedule:

• Monday to Friday