Global Custody Asset Services - Associate

As a Global Custody Asset Services Associate in the Global Custody Corporate Actions (Operational Readiness) team you will play a senior role in strategic implementations for the department, ensuring seamless technology rollouts to minimise risk to the department. You will be responsible for managing all corporate and income related events across all asset classes for collections, announcement capture, corporate actions processing, income processing, proxy and controls, entitlement completion and payment processing, claims management.,

• Ensures timely and accurate completion of Controls, Checks, Instructions, and Queries on a daily basis


• Manages group email boxes and internal enquiry management tools to ensure queries are resolved and responded to within a timeframe and manner sensitive to the urgency of the event, and in accordance with prescribed service levels


• Works with Product, Network Management, Sub custodians and vendors to resolve day-to-day issues identified through daily operations and enquiry management


• Manages their individual workload to ensure individual, team and departmental deadlines and objectives are met


• Reviews and, where necessary, updates existing processes or procedures to minimize risk and improve the operational environment


• Provides support, guidance and training to share knowledge and strengthen the team to enhance global client experience


• Takes full responsibility for adherence to all departmental procedures, policies, checkpoints and controls


• Reviews all manual Controls for Timely Execution and Checks for accuracy
  
  Financial Services background essential, ideally within a Custody or Investment Bank Corporate Actions environment


• Successful performance in a risk-based environment with a proven track record of risk reduction


• Results based experience demonstrating strategic and analytical thinking


• Track record of working in a changing environment with the experience of learning, documenting and implementing new processes efficiently


• Experience of communicating both oral and written to management, clients and colleagues, Relevant degree education preferred, however, non-degree candidates with a proven track record in a similar role will be considered


• Experience of testing / delivering Asset Servicing operating systems / platforms preferred (TCS (Tata Consultancy Services) BaNCS experience


• Proficient in Microsoft Office


• Previous experience of team development and management
  
  J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.