General Manager - Rugby

To organise and supervise the contract in accordance with and to the standards required by Compass Group UK & Ireland and the client. To be responsible for the overall efficient and effective management of the contract to provide great quality Foodservice and Support Services as required. Responsible for the management, development and training of all team members. Ensure your contract is compliant and run commercially in line with net growth and retention targets.
More about the role:

• To have overall accountability for a multi-site, single client contract. To develop and lead a team of Managers within a single contract to provide exceptional service to our clients.


• Manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to.


• Drive food service and support service solutions that exceed new and existing customer requirements.


• Review business performance and ensure delivery of key financial targets in line with management and performance reporting.


• Demonstrate commercial value to the Leadership and Executive teams in line with the One Compass vision, values and overall business strategy.


• To continually define, monitor and deliver contractual commitments across all areas, managing other stakeholders as necessary to exceed client expectation


• Support and inspire the in situ team - to maintain and develop already high standards


• Owning reporting for the contract - financial, operational and performance metrics
  
  The ideal candidate will come from and independent schools background or 5 star hotel environment


• Proven experience in leading, managing and developing successful teams across multiple sites


• Must be commercially astute, disciplined, organised and experienced in developing budgets & meeting financial targets


• Must have exceptional stakeholder management skills


• Flexibility in approach and mindset


• Ability to lead and motivate teams to deliver consistently high-quality services


• Develop an inclusive, enabling and participatory leadership approach with managers, individuals and teams across different units promoting collaboration and coordinated outcomes.


• Actively support and encourage learning and development to enable individuals to reach their potential and the provision of coaching and mentoring support


• Initiate, develop and implement systems, procedures and practices to support staff engagement, development and retention
  
  We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:


• Contributory pension scheme


• Grow your career with our Career Pathways and MyLearning programmes


• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits


• Exclusive travel discounts with TUI, Expedia, Booking.com and many more


• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more


• Up to 44% off cinema tickets to enjoy your favourite blockbuster


• Receive Wow Points every time you spend and use them on a wide range of brands


• Un-wind with us with free wellness, mindfulness and exercise classes


• You can share all discounts and offers with your friends and families