Full-time Front of House Assistant

The scope of this role will be to:

• To effectively work in the restaurant, bar and events areas of the Assembly House.


• To work well as part of a large team but also to work well in a section buy themselves


• To ensure that all pre-set service standards are met at all times.


• To carry out all service needs effectively and efficiently across the wide range of services The Assembly House provides.


• To understand all of the products that The Assembly House provides.


Key Duties Restaurant Areas

• Set up all restaurant areas for the various services provided. Breakfast, lunch, afternoon tea (currently no dinner service running)


• To ensure that all restaurant areas are presentable and ready for service at all times


• Take customer orders correctly and process through touch screen till accurately.


• Prepare and serve customer drinks efficiently and correctly


• Serve food to customers at the table ensuring that they have everything they need to enjoy their meals.


• Process customer payments and record all information correctly in line with company guidelines.


• Promote and describe products to customers based around all restaurant menus and services.


• To communicate allergens and guests needs to the kitchen team clearly


Key Duties Events Areas

• Prepare cutlery, crockery and glassware for events and functions.


• Set up rooms according to event sheets and set up plans accurately and efficiently.


• Prepare drinks both for guest arrival and on a bar service.


• Process payments on the mobile bar


• Serve food along with the rest of the team in an efficient and professional manner.


• Clear down and cleaning of all function areas and in front of house areas of kitchen.


• Service of hot drinks to guests.


General Communication

• Liaise effectively with staff in all departments across the House.


• Communication with Front of House Supervisors and Front of House Manager on daily basis.


• Communicate quickly and efficiently with guests.


• Communicate professionally at all times with colleagues and customers.
  
  This person is a highly self-motivated individual and has a real passion for hospitality and for making people happy. The ideal candidate has a smile on their face making them a welcoming personality for guests and colleagues alike.
  
  Rate of pay offered dependant on experience, NMW+, Tips paid to all team members that average around £1 an hour mark., Job Types: Full-time, Permanent


Pay: £9.50-£12.00 per hour

Benefits:

• Discounted or free food


• On-site parking


• Store discount


Schedule:

• 8 hour shift


Supplemental pay types:

• Tips