Front of House Receptionist

You will be the face of Total Fitness as a Receptionist in our Wilmslow club. This role is such a pivotal role within the business as you are the first and last point of contact with all of our customers. You'll have the ability to multi-task while remaining calm, your positive attitude will be infectious and above all you will want to help the people around you.

What does the role involve?

• 24 hours par time available for a 3 month temporary position - pay dependent on age


• Provide excellent customer service to our members


• To answer the telephone within 5 rings, in a friendly and professional manner, following the set procedure and to direct the call as efficiently as possible to the correct extension


• You'll be a team player who is happy to help other departments if needed


• You'll take the time to learn the business so you can answer any questions that may be directed at you during your shift
  
  Fun and friendly person


• Excellent communication skills


• Customer focused


• Ability to deal with members in a polite and professional manner


• Ability to cope under pressure, Customer service: 1 year (preferred)


Licence/Certification:

• DBS Certificate (preferred)
  
  Training and development opportunities that will enable you to advance as far as your talent and determination will take you


• Free membership for you and a loved one plus 2 discounted memberships for partners, family members or friends


• Workplace Pension Scheme


• Discount on retail and cafe products


• 28 days holidays including public/bank holidays (pro-rata for part-time staff)


We're made of more, because you are.