Fraud and Financial Crime Investigator

As a Fraud & Financial Crime (F&FC) Investigator you will be part of a team that is the first line of defence in identifying issues that expose Contis and our clients to potential fraud losses and wider financial crime risks, across a range of services that we provide.

The primary purpose of this role is to review, escalate and take appropriate action against cases presented via several sources, including our main transaction monitoring system, internal monitoring reports and external referrals from our banking partners or other key stakeholders. As the Fraud & Financial Crime team also manage the chargeback process there will also be a requirement to investigate claims and report to the card schemes as and when necessary.

We have talented teams across all our functions, and we are always interested in talking to more talented people who want to be a part of this journey.

Responsibilities & Duties :

• Review, escalate and take appropriate action against cases generated from our transaction monitoring systems and other sources


• Draft suspicious activity reports (SAR) for review by key internal stakeholders, ahead of disclosure to the NCA or other appropriate FIU's


• Investigation into claims of fraud by customers and taking appropriate actions as and when required.


• Review & investigation of bank recalls and indemnities


• Processing disputed transactions via Visa and Mastercard systems


• Investigation of potential ATM reversal fraud


• Conducting PEP's and Sanctions reviews via appropriate systems


• Resolution of referrals received via both internal and external sources relating to potential fraud or financial crime activity


• Responding to requests for information (RFI) received from global Law Enforcement agencies or banking partners


• Production of reports for senior management


• Challenge existing processes to establish new ways of working and system enhancements


• Point of contact for internal and external stakeholders regarding fraud and financial crime related queries


• Promoting a culture of compliance throughout the organisation


• Other duties as assigned
  
  Detailed understanding of fraud and wider financial crime typologies in the banking/payments space, including money laundering and terrorist financing


• Understanding of financial crime legislation and regulatory requirements in the UK and other key jurisdictions


• Experienced in using transaction monitoring systems such as ARIC, Falcon, SIRA etc.


• Knowledge of the SAR process and experience of disclosing or escalating suspicious activity in a financial services environment


• Working knowledge of industry prevention/mitigation tools such as CIFAS


• A good understanding of the chargeback process, including liability shift


• An awareness of the bank recall and indemnity process


• Able to demonstrate an understanding of emerging payment methods and the risks associated with different payment types


• Ability to manage multiple tasks with minimal supervision, prioritising own workload to stay within agreed timescales and SLA


• Self-motivated with an eye for detail


• Good organisation and time management skills


• Comfortable using a variety of business tools such as Microsoft Word, Excel and PowerPoint


• Strong communication skills, both written and verbal


• Team oriented with a collaborative approach
  
  Solaris is Europe's leading embedded finance platform empowering the future of financial services. As a tech company, we enable businesses to easily provide trusted and innovative financial experiences to their customers. Through smart APIs, our partners can embed financial services quickly and compliantly into their own product offerings.


We love what we do and we love our team. We are 750 people from over 60 nationalities - a unique blend of techies, fintech enthusiasts, bankers and entrepreneurs from various industries. Our routines are built around genuinely valuing and exchanging different perspectives as well as actively sharing knowledge as we drive our business as a team. We believe and invest in personal growth.


• We have a tech stack to be proud of and a working environment framed by our values and behaviours.


• We are passionate people who share a common vision, can think big, and thrive on delivering results.


• We value diversity of thought and expect that you bring all of you to work; your passion, creativity and ideas on how we can be the best in the space that we operate in.


• In return we will help you to be the very best that you can, we will support with development, give you opportunities to get involved in key projects and offer exposure to challenges that you may not get in a larger organisation., 25 days annual leave


• Birthday Policy


• Yearly Performance Bonus


• EAP


• Employee Referral Bonus


• Private healthcare


• Pension scheme, with Company contribution


• Membership of our life insurance scheme


• Annual Growth & Development allowance


• Volunteering days


• Access to Thrive mental health app