Food and Beverage Assistant

Hilton Garden Inn is a 4-star, stylish, hotel, set in an ideal location, near the A34 and just a short drive to the centre of Abingdon. We have 146 guest rooms and suites with an onsite restaurant, lounge bar, outdoor terrace, meetings & events facilities and an in-house Shop, providing a wide selection of products from travel essentials to quality, locally produced items., Food & Beverage Assistant with Hilton Garden Inn is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will it be like to work for this Hilton Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travellers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travellers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

As a Food & Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food & Beverage Assistant would also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events


• Welcome guests in a polite and friendly manner


• Take and deliver customer orders, consistently demonstrating high levels of customer service


• Prepare set ups for tables and/or rooms


• Follow cash handling procedures


• Manage guest queries in a timely and efficient manner


• Up-sell with latest departmental incentives


• Ensure compliance of brand standards


• Strive to achieve departmental targets


• Ensure cleanliness of work areas


• Comply with hotel security, fire regulations and all health and safety legislation


• Comply with local licensing laws


• Assist other departments wherever necessary and maintain good working relationships
  
  We are looking for a passionate, hardworking and focused individual that thrives in a high-pressured environment and is looking to grow and learn. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


• Positive attitude


• Good communication skills


• Ability to work under pressure


• Ability to work on own or in teams


• Commitment to delivering high levels of customer service


• Excellent grooming standards


• Flexibility to respond to a range of different work situations


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous Food & Beverage and/or industry experience


• Experience with cash handling


• Knowledge of Food Hygiene Regulations
  
  Discounts with M&T Hotels and Hilton Hotels worldwide


• Opportunity to learn and develop within a world-renowned brand


• Free meals when on duty.