FOH staff

We are looking for friendly and enthusiastic individuals to join our team as Front of House Staff at our lively village pub. As a key member of our hospitality team, you will play a vital role in providing excellent customer service and ensuring that our guests have a memorable experience. Whether you're greeting patrons with a warm smile, taking orders efficiently, or ensuring the smooth running of service, or serving at the bar, your dedication to customer satisfaction will be the cornerstone of our success.,

• Welcome guests warmly as they arrive at the pub, providing excellent customer service from the moment they walk through the door.


• Seat guests and assist with table allocation, taking into account reservations and walk-in customers.


• Process payments accurately and efficiently, handling cash and card transactions with care.


• Engage with customers, building rapport and creating a welcoming atmosphere


• Communicate effectively with the kitchen team to ensure that orders are prepared and served promptly.


• Serve food and beverages to tables, ensuring accuracy and attention to detail.


• Anticipate the needs of guests and respond promptly to any requests or concerns, ensuring their satisfaction throughout their dining experience.


• Maintain cleanliness and organization in the front-of-house area, including clearing and resetting tables as needed.


• Maintain cleanliness and organization behind the bar, including stocking and replenishing supplies, cleaning glassware, and sanitizing work areas.


• Assist with opening and closing duties, including setting up and breaking down the dining & bar area.


• Collaborate with other front-of-house staff and management to uphold high standards of service and hospitality.
  
  Previous experience in a customer service or hospitality role, preferably in a pub or restaurant environment.


• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.


• Ability to multitask and work efficiently in a fast-paced environment, while maintaining attention to detail.


• Strong organizational skills, with the ability to prioritize tasks and manage time effectively.


• Flexibility to work evenings, weekends, and holidays as required.


• A passion for providing exceptional customer service and creating positive dining experiences for our guests., If you are a motivated and outgoing individual with a passion for hospitality, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great addition to our front-of-house team at the Red Lion Pub.
  
  Pulled from the full job description


• Employee discount


• Flexitime, Competitive hourly wage, with opportunities for tips based on performance.


• Staff discounts on food and beverages.


• Friendly and supportive work environment within a close-knit village community.


• Opportunities for career development and advancement within our growing business.